Technical Underwriting Learning & Development Specialist

Technical Underwriting Learning & Development Specialist

Join to apply for the Technical Underwriting Learning & Development Specialist role at Zurich Insurance

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in technical underwriting and are looking for a new challenge, we would love to hear from you! In this role you will direct, facilitate, and/or administer the planning, execution, measurement, and reporting of technical underwriting learning and development and transformational training initiatives.

Reporting to the Head of UW Quality and Governance, Canada, you will identify and respond to the learning needs of our underwriters, creating timelines, agendas, goals and metrics/measurements to ensure the technical credibility, accuracy, and business relevance of the training.

This is a hybrid work opportunity.

• Participate in the planning, execution, and measurement of business unit/strategic support unit underwriter training initiatives.
• Take a holistic approach to identifying underwriter learning and development improvement opportunities, develop solutions, manage initiatives, and identify the resources and various disciplines needed to execute change.
• Design, facilitate and/or participate in cross-functional training projects that promote organizational effectiveness, efficiency, and profitability.
• Ensure specific metrics and measures incorporated into solutions reflect the business strategy, track progress, capture the impact of changes and identify further opportunities for improvement.
• Facilitate the strategic and/or tactical business planning process and provide methodologies and tools to sponsors and teams to drive initiatives to intended results.
• Assess risks associated with the execution of training projects, reporting to sponsor/steering committees to ensure risks are understood and agree appropriate action.
• Ensure appropriate change management practices are effectively utilized throughout the lifecycle to improve execution and delivery of results. Demonstrate an ability to create a "win / win" solution through leadership, influence, facilitation and teamwork.

• Bachelor's Degree and 5 or more years of experience in Learning & Development, including delivery, assessment, and needs analysis.
• OR
• High School Diploma or Equivalent and 7 or more years of experience in Learning & Development, including delivery, assessment, and needs analysis.
• AND
• Strong technical underwriting experience in one or more lines of business.
• Practical adult learning experience, including delivery, assessment, and needs analysis.
• Strong relationship management and communication skills.
• Detail-oriented, organized, with project management experience.
• Knowledgeable of data gathering, analysis, and reporting.

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees’ well‑being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement and offer access to a comprehensive range of training and development…