Senior Account Manager- Services

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and you can help build a better world of work, think of Gallagher.

As a member of our benefits and HR consulting team, you'll help our clients—employers of all sizes, across all industries—build workplaces that work better. As you consider the value of working for Gallagher, remember your talent, winning attitude and strong performance will be highly valued. We are currently looking for an Account Manager that has the character and personality to work with a strong team of personable and successful individuals.

• You will build, expand, and nurture relationships with existing clients.
• You will have consultative conversations with your internal client partners (Production/Sales/Analysis) to ensure that your client strategy is aligned and executed.
• Your focus will be on client retention and relationship management. We hope that you will feel confident enough in your relationships to uncover additional opportunities to cross‑sell and drive the sale of additional services and coverage levels.
• Reciprocally with the client, you will craft an annual strategy and ensure that all goals are being executed. You know who your decision makers are and can quickly seek solutions to problems.
• You will develop working relationships with all internal partners and be an active participant in building a strong office culture.
• Your contribution will range from administrative to strategic and your ability to impact both will make you an asset to our team.
• You will utilize your benefits expertise to help prepare and present renewals, negotiate with carriers, interpret benchmark data and analyze trends, and work with the entire HR suite to ensure proper technical account implementation.

• Post‑secondary degree or diploma preferred.
• License required.
• Able and willing to travel approximately 25% of the time.
• Excellent verbal and written communication skills.
• Able to quickly determine critical issues.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get; depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs.
• Life, Dependent Life, and AD & D Insurance options.
• Retirement savings including RRSP with company match, TFSA, pension and more.
• Employee Stock Purchase Plan.

• Educational expense reimbursement.
• Employee assistance programs.
• Discounted gym membership (Good Life Fitness).
• Opportunity for flexible work arrangements.
• Paid sick days & personal days.
• Employee education recognition program.
• Employee referral bonus program.

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities.…