Manager,Advisory Board and Restaurant Communications,Tim Hortons Job Toronto area,Ontario Canada,Business

Position: Manager, Advisory Board and Restaurant Communications, Tim Hortons (Fixed Term, 15-18 months)

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

We are looking for a dedicated professional who is passionate about solving problems and testing new ideas. Do you have exceptional attention to detail? The ability to work in a fast-paced environment? If you do, then this is the opportunity for you!

In this role, you will have the unique opportunity to shape communications for the elected board of franchisees for one of Canada’s most loved brands by working closely with Tims senior leaders to determine how to approach sharing business priorities and connecting the dots to make communications more impactful.

You’re the ideal candidate if you have a proven track record of managing complex projects and partnering with cross-functional teams to get the job done. This role will report to and partner with the Director of Internal, Franchisee and Advisory Board Communications.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.

Core Responsibilities:

Advisory Board Administration

Develop content strategy, consistent messaging and connectivity to brand strategy for Advisory Board meetings

Work closely with the senior leadership team to develop and get alignment on agendas, content, meeting dates and meeting duration

Work closely with teams to develop and refine materials

Review all content submitted and direct any edits required

Manage, refine and improve the Advisory Board process

Key liaison for Advisory Board members

Proactively anticipate needs of Advisory Board members and leadership team in advance of meetings

Work directly with the president on menu selection for Advisory Board meetings

Proactively prepare and distribute meeting agendas, presentations and communications

Work with key members of field and leadership teams to identify and select owners to attend quarterly meetings as observers

Arrange and manage travel and accommodation for members of the Advisory Board (20 people) and observers (up to 14 people) for quarterly meetings and other ad hoc meetings throughout the year

Onboard new Advisory Board members, including working with legal and payroll

Prepare expenses and submit invoices

Work with executive team assistants to manage calendars and book meetings

Manage third-party governance platform

Build, manage and reconcile meetings and travel budget

Advisory Board Governance

Develop governance processes for meetings

Develop and manage complex calendar of business meetings, taking into account business priorities, conflicting priorities and difficult to manage calendars

Manage adherence to handbook requirements, including managing the process for handbook updates/changes

Develop, refine and manage governance for board elections

Franchisee Engagement

Work with field and LT to identify franchisees to meet with

Responsible for tracking and managing list of owners met with nationally, including presenting to the President and COO on percentage of the system met with and strategy to engage more franchisees

Lead franchisee engagement planning and coordination…


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