Senior Product Manager - SMB Team

Overview

Make strategic decisions that will shape the future of fleet services for SMBs.

Join a high-impact team responsible for accelerating growth across our SMB Power Fleet, RAVEN, and Geotab portfolios. This role owns the strategy, pricing, and market performance of connected mobility solutions, such as Powerfleet, RAVEN, and Geotab, and other value-added connectivity solutions.

You will play a pivotal role in defining how SMB fleet customers connect, operate, and scale through integrated solutions spanning Power Fleet, RAVEN, and Geotab. Working cross-functionally, you will help deliver differentiated, scalable offers that balance customer value, margin performance, and operational efficiency.

• This role blends strategic planning, offer development, market analysis, and cross-functional execution, with direct accountability for portfolio performance
• Develop and articulate a differentiated product and pricing strategy for Power Fleet, RAVEN, Geotab solutions, and connected devices, including activations, base management, rate plans, device strategies, bundling, and growth levers
• Own portfolio performance with direct accountability for key growth metrics, including activations, ARPU/AMPU, churn, attach rates, and margin
• Partner with Go-to-Market, Sales, Product, Marketing, Planning, Operations, and Service Delivery teams to enable end-to-end fleet solutions across our various sales channels
• Lead competitive and market analysis focused on fleet solutions, pricing, promotions, and feature parity to inform product evolution and response strategies
• Drive below-the-line and targeted offers for fleet, including retention, and competitive response initiatives
• Support integration and lifecycle management of partner-led solutions (including RAVEN and Geotab), ensuring commercial alignment, scalable pricing, and operational readiness
• Improve time-to-market for fleet pricing, packaging, and promotions, while driving resolution of delivery and service issues across the value chain
• Anticipate market, customer, regulatory, and technology trends impacting fleet solutions, translating insights into executive-ready business cases
• Collaborate with the Core Product teams on Power Fleet, RAVEN, and Geotab product roadmap, aligning customer needs, regulatory requirements, and technology evolution

What You Bring

• We’re looking for a strategic, analytically strong product leader with experience managing complex, multi-solution portfolios
• Strong understanding of SMB products, operational needs, and use cases
• Knowledge of Fleet products (including Power Fleet, RAVEN and Geotab)
• Proven ability to develop and execute complex pricing models, including mass‑market and customized (below‑the‑line) pricing strategies
• 3+ years of product management experience in telecommunications, connectivity, IoT, or adjacent technology services
• University degree or equivalent post‑secondary education in Business, Marketing, or a related field
• and presentation skills, with the ability to influence senior stakeholders and cross‑functional partners
• Strong KPI ownership and performance management experience
• Financial acumen including margin management, forecasting, and performance analysis
• Deep product specialization with the ability to resolve complex, multi‑partner issues in creative and scalable ways

• Experience with telecommunications processes
• Awareness of emerging fleet and similar products and services and their impact on future SMB solutions
• Experience managing partner‑based products and services within a broader product portfolio
• Familiarity with Looker and/or Tableau

Salary Range: $100,000‑$150,000

Performance Bonus or Sales Incentive Plan: 15%

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.