Technical Product Manager

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #Team Bell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.

And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.

The Product team is at the forefront of new product innovation and enhancements to Bell’s TV and Internet services. Our goal is to continue to have the best telecommunications services in Canada, from a customer perspective, and this team is critical in that mission for Bell.

Working in a dynamic, fast-paced environment, the chosen candidate must have a deep understanding of, and be an advocate for, our customers across the country. Activities will include new product introductions, product and service enhancements, competitive benchmarking and analysis, product lifecycle management and business planning & analysis activities. The successful candidate will drive the product vision while ensuring a flawless customer experience;

diligently delivering projects on time and on budget, to maintain our competitive advantage. They will be a key interface between Bell’s various commercial, front-line, and back-office teams, while maintaining concise updates for the executive team. This role requires leadership, maturity, and solid business acumen and a deep-seated impulse to sweat the details of our products and projects – all to ensure amazing experiences for our customers.

• Developing strategy and refining long-term vision/roadmap for the future of Fibe TV.
• Collaborating with cross-functional teams & industry leading partners (e.g. Google, Netflix, Apple, Amazon, Roku, and others) to build and launch new innovative products & features that customers will love.
• Building business cases to identify business justification for pursuing product initiatives.
• Drive a better TV experience across all of our platforms.
• Opportunity to continuously enhance and expand industry leading and top rated Fibe TV app and next generation TV services using Agile practices.
• Combining your creativity with sound data analysis and stakeholder input to create the optimal customer experience.
• Pitching innovative solutions and recommendations in concise and compelling documents for presentation to senior executives.
• Executing flawlessly on projects, by building the right features for our customers and launching them on time and on budget.
• Aligning stakeholders across the company as new products are introduced and as existing products are updated.
• Keeping an eye on our traditional and emerging competitors, and updating the organization when market changes occur.
• Managing the product lifecycle across your product portfolio.

• A university degree, ideally in business or engineering.
• Prior experience in building solutions to meet customer needs.
• Previous experience in product development, product management or project management, ideally in the fields of telecom or home entertainment.
• Excellent problem solving skills and track record of strong analytical capabilities.
• Ability to multi-task and quickly adjust to changing priorities, with organizational and project management skills.
• Gre…