Demand Planner

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Ready for a career glow-up? As Demand Planner
, you’ll be managing forecasting activities to proactively improve replenishment and forecast accuracy. The work you do will impact beauty, as you optimize forecasting and inventory levels in both stores and the DCs. You’ll be part of the Demand Planning Team that’s united in beauty, supported by those who are equally as passionate about demand Forecasting and inventory management.

• Develop and maintain rolling demand forecasts at SKU and category levels across multiple channels (retail and e-commerce)
• Analyze historical sales trends, market insights, and promotional plans to anticipate demand changes
• Forecast promotions based on trends and historical brand/sku performance
• Verifying and Releasing replenishment orders to vendors
• Conduct analysis on Out-of-stock inventory and ensure timely and correct replenishment
• Maintain the optimum inventory levels at stores and DCs
• Lead monthly consensus meetings with Planning Managers to leverage consumer movement, and customer insights to develop monthly volume forecasts and drive alignment to the optimal demand plan for the year
• Analysis of Forecast Accuracy, monitoring and communicating internally any concerns and managing appropriate corrective actions
• Lead inventory management process and strategy improvement by:
• Evaluating and identifying factors that impact the department and item performance (e.g., sales, inventory, store space)
• Collaborating with stakeholders (e.g., Directors) to gain alignment for recommendations
• Completing and maintaining inventory management settings to drive consistency and effectiveness
• Review historical sales trends, research demand drivers, manage forecast exception data, and fine-tune statistical forecast models
• Work with cross-functional teams to provide insight into the root cause of forecast changes
• Develop and implement solutions to drive continuous improvement and enhance business decisions
• Partner with cross-functional business teams to drive successful SO&P process to balance supply & demand while minimizing homeless inventory
• Drive continuous improvement by analyzing current process and implementing new forecasting methodologies, tools and techniques to help improve forecast accuracy and create Supply Chain efficiencies
• Review and assess the risk to supply and demand variability and identify opportunities to manage and mitigate risk

• 3+ years of experience in Merchandise Planning, Demand Planning, or related field
• Post-Secondary Education and/or APICS, IBF or another forecasting certification preferred
• High proficiency in Microsoft Excel and familiarity with demand planning tools such as JDA/Blue Yonder, SAP, or TXT
• Strong understanding of planning and inventory management principles (e.g., forecasting, stock level management, DOI calculations, replenishment parameters, etc.)
• Demonstrated agility, adaptability, strong team spirit and resilience under pressure
• Advanced analytical skills with the ability to interpret data and identify root causes of planning and performance issues
• Proven problem-solving abilities with a track record of developing practical, data-driven solutions
• Excellent communication and stakeholder management skills, with the ability to bring others along in the decision-making process
• Process efficiency and continuous improvement mindset
• Comfortable managing and manipulating large volumes of data with accuracy and attention to detail

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your…