RQ- Product Manager - Intermediate

About the job RQ09363 - Product Manager - Intermediate

Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle for the CCPay Online Payment Service (CCPay), including, but not limited to:
  • Gathering and prioritizing product and client requirements
  • Refine the product vision as required
  • Ensuring that the product supports the organization's overall strategy and goals in alignment with OPS I&IT corporate policies
  • Provide support to the core CCPay team and key stakeholders
• Gain a deep understanding of client experience:
  • Identify and fill product gaps
  • Generate new ideas that grow market share
  • Improve client experience and support business process improvements
  • Onboard new clients and manage existing client needs
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on organization and client impact
• Work closely with the core CCPay team to complete deliverables with time sensitive deadlines and optimal resources to manage competing priorities
• Drive product launches including working with the core CCPay team, executives, and other product management team members
• Evaluate client on-boarding plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the CCPay team by engaging clients to solicit feedback on CCPay products and services

General Skills:

• Experience delivering MRDs and PRDs with prioritized features and corresponding justification
• Experience working with diverse parties not limited to technical staff and non-technical subject matter to assess partnerships and client opportunities
• Experience running beta and pilot programs with early-stage products and samples becoming an expert of CCPay
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

• Product Planning and Execution (30%)
  • Payment Solution Knowledge:
    Experience with managing and implementing a payment solution.
  • Gathering and prioritizing product and customer requirements
  • Defining the product vision
  • Ensuring the product supports the company's overall strategy and goals
• Customer Experience and Market Growth (30%)
  • Gaining a deep understanding of customer experience
  • Identifying and filling product gaps
  • Generating new ideas that grow market share
  • Improving customer experience
  • Driving growth
• Stakeholder Management and Communication (20%)
  • Creating buy-in for the product vision both internally and with key external partners
  • Acting as a product evangelist to build awareness and understanding
  • Representing the company by visiting customers to solicit feedback
• Product Strategy and Development (20%)
  • Developing product pricing and positioning strategies
  • Translating product strategy into detailed requirements and prototypes
  • Scoping and prioritizing activities based on business and customer impact
  • Working closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Driving product launches including working with public relations team, executives, and other product management team members

• Payment Solution Knowledge:
  Experience with managing and implementing a payment solution.