Account Manager

Supplier Manager, Canada Third Party Management

• Problem Solving & Strategy Advice:
  Provide problem-solving and innovative ideas to support internal customers. Identify value-generating opportunities (e.g. savings, efficiencies, or revenue growth).
• Negotiation:
  Partner to negotiate contracts for a broad range of services.
• Relationship Management:
  Serve as a primary point of contact for third parties and manage effective governance between client and assigned third parties.
• Collaboration:
  
  Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures.
• Risk Management:
  
  Monitor and ensure successful delivery against third party contractual obligations.
• Process Management:
  Accountable for policy requirements for all managed third-party relationships. Plan and lead periodic reviews and assessments of supplier relationships.
• Supplier Sourcing:
  Maintain awareness of external marketplace as it relates to your suppliers and perform sourcing activities where appropriate.
• Specific responsibilities include:
  Completion of Intent Planning documentation prior to submitting a Contract Intake Form; working with Contract Management to facilitate terms and conditions within the contract to an agreed upon deliverable date, providing regular and consistently updates to contract stakeholders.
• Attend and participate in business customer meetings to discuss updates, escalations and other informational items.
• Complete monthly reporting relative to the category/supplier groups you are accountable for.
• Risk Management execution - accountable for executing all assigned monitoring actions / items requiring attention and deliverables on the expected due date with limited errors.
• Work with suppliers in remediation activities as assigned as the result of third party assessments.
• Conduct annual category strategy refreshes as required.
• Support broader team initiatives where appropriate, share cross-functional learnings through communities of practice, meetings and/or ad hoc updates.
• Complete any assigned training as required.
• Be accountable and responsible for becoming knowledge experts within the assigned category through market or internal intelligence gathering.
• Process management - observe gaps and provide potential solutions to process or business problems.
• Expected to independently plan and prioritize work to ensure completeness to due dates and other prescribed deliverable dates.

• Basic Qualifications:
  • Post-Secondary degree or certification in Business, Commerce, or other recognized Procurement or Supply Chain accreditation
  • Experience working in the Financial Industry
  • 3+ years of experience in Relationship Management, Supplier Management, Project Management, Process Management, or a combination
• Preferred Qualifications:
  • At least 4 years of experience in Procurement, Sourcing, Operations Management, Risk

• Mid-Senior level

• Contract

• Public Relations

• Staffing and Recruiting