Workshop Lead - Aviva AutoCare Centre

Backed by one of Canada’s leading insurance brands the Aviva Auto Care Centre, powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before.  We are looking for an experienced Workshop Lead to supervise the activities of a team of auto body technicians at our Aviva Auto Care Centre located in  this role you will coordinate daily operations to ensure flawless workflow, maintaining and exceeding quality standards, and driving continuous improvement in team performance.

You will play a pivotal role in fostering a collaborative and high-performing environment, ensuring that every repair meets the highest standards of excellence for Aviva’s customers.

Coordinate and supervise the work of mechanics and technicians, ensuring tasks are completed efficiently and to the required standards Make decisions based on knowledge and data Post-secondary education Minimum of 5 years of experience in the auto repair industry

Prior leadership experience with outstanding coaching skills Proficiency using body shop management systems; knowledge of Body Shop Connect preferred

Strong communication and conflict resolution skills
** What You’ll get:
*** The salary band for this position ranges from $95,000 to $110,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
* Medical and dental benefits
* Eligibility for annual bonus – actual amount depends on your performance, Aviva Canada and Aviva Auto Care Centre
* Various retirement savings options including participation in optional group RRSP
* Competitive vacation package
* We offer exceptional career development opportunities
* We’ll support your professional development and education
* Uniforms will be provided based on your role
* Clean and safe work environment, including on site showers and break room Aviva Canada/Aviva Auto Care Centre may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. This is a new position which has been posted externally.

Aviva Canada/Aviva Auto Care Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Auto Care Centre.

Excellent customer service skills Ability to diagnose and resolve mechanical issues, identify root causes, and develop solutions
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