Repair Planner - Aviva AutoCare Centre

Repair Planner – Aviva Auto Care Centre

Apply for the Repair Planner role at Aviva Canada
.

Position located in Mississauga
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Aviva Auto Care Centre, powered by Solus, is an innovative collision repair facility transforming the customer experience. We aren’t just fixing vehicles – we’re removing barriers and helping customers get back to what matters most, faster and easier than ever.

• Be part of a visionary team challenging traditional ways of working
• Work in a brand‑new facility equipped with state‑of‑the‑art tools and technology
• Enjoy a healthier, more comfortable work environment with modern amenities
• Help shape the autobody shop of the future

• Examine damaged vehicles to determine extent of structural, body, mechanical, or interior damage
• Complete appraisals and determine proper repair methods and pricing
• Monitor daily productivity of all assignments and corresponding records
• Monitor progress and completion of vehicles in the shop, ensuring proper repair and safety procedures are followed
• Control the method and cost of repairs by using established industry regulatory practices and corporate guidelines
• Complete Total Loss evaluations through market and Autosource search
• Complete remote appraisals
• Make decisions that positively impact the site and the customer
• Promote Aviva Auto Care Centre values and goals

• Post‑secondary education
• Minimum 5 years auto estimating experience
• Repair planning experience
• Experience with in the automotive repair industry
• Excellent customer service skills combined with outstanding communication and conflict resolution skills
• Strong knowledge of automotive/equipment preventative maintenance, refurbishment and repair practices and procedures
• Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies
• Proficiency using body shop management systems; knowledge of Body Shop Connect preferred
• Excellent organizational, time management and interpersonal skills
• Commitment to an environment of continuous improvement
• Proven ability to manage multiple tasks effectively
• Detail oriented with an emphasis on quality control
• Ability to take direction and perform well under pressure
• Strong awareness of safety practices and procedures

• Competitive annual base salary that reflects your skills, experience, job‑related knowledge and relevant qualifications
• Medical and dental benefits
• Eligibility for annual bonus – actual amount depends on performance and Aviva Auto Care Centre
• Various retirement savings options including participation in optional group RRSP
• Competitive vacation package
• Exceptional career development opportunities and support for professional development education
• Uniforms will be provided based on your role
• Clean and safe work environment, including on‑site showers and break room

We may use AI tools to help us through the recruitment process. This is a new position posted externally.

Aviva Canada/Aviva Auto Care Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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