Manager, Conference Services

Company Description

Grow your career with a company that shares your passion! Our Corporate Services Division has an exciting new opportunity to join the Sodexo team as our next Manager, Conference Services located in Toronto
. This is a 6 month contract role.

Salary: $55,000 - $60,000

At Sodexo, we go beyond traditional workplace solutions to create environments where employees thrive. From innovative culinary programs that bring daily delight to integrated facilities management that fosters productivity and well-being, our team plays a vital role in shaping thriving workplaces.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

How You’ll Make an Impact:

Responsible for the day-to-day coordination and management of on-site conference centres, ensuring a seamless, high-quality experience for internal and external meetings and events. This role oversees reservations, event logistics, vendor coordination, and room readiness while delivering exceptional customer service and maintaining professionalism and confidentiality.

• Manage on-site conference centres that provide conference space for internal meetings, leadership conferences, external client meetings and special events
• Ensure the overall conference centre provides a high level of service, is in optimal condition and the environment and staff provide a friendly, customer‑service focused experience
• Work collaboratively and cross‑functionally to manage several reservation requests
• Ensure all aspects of meetings or events are taken care of from request through to event delivery, unconfirmed meeting requests are released, and scheduling conflicts are resolved with discretion and diplomacy
• Ensure conference rooms are in optimum condition, equipment is in good working order, meeting supplies are well stocked and the rooms are set up as requested
• Provide information and support to meeting requestors offering suggestions, providing solutions, and managing catering requests
• Assist with the management and intake of reservations ensuring bookings are comprehensive, details are maintained, changes accommodated, applicable suppliers contacted and event setup details are arranged.
• Assist and liaise with applicable staff ensuring all aspects of meetings run smoothly, i.e. décor, movers, multi‑media, security, florists, etc.
• Review weekly schedule for coming weeks and manage/liaise with movers and multimedia teams as required
• Provide support and assistance as required with on‑site special events
• Maintain confidentiality and professionalism
• Support with internal billing for events

What You’ll Need to Succeed:

• College diploma, university degree or equivalent working experience
• 1-3 years corporate conference or events leadership experience
• Ability to deal with clients in a professional and courteous manner, and to develop and leverage professional working relationships
• Ability to analyze relevant alternatives, create rational recommendations and implement positive outcomes
• Diplomacy, discretion, reliability, dependability and patience to work with senior levels within and across the organization
• Detail oriented with the ability to multitask and work independently
• Management and leadership skills with sound judgement
• Strong communication skills, both written and verbal
• Background check required

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award‑winning employer for Sustainability, Diversity & Inclusion, Corporate Social…