Administrative Secretary - Borderline Personality Disorders Clinic

Administrative Secretary - Borderline Personality Disorders Clinic

CAMH is seeking a full‑time, temporary (until November 6, 2026) Administrative Secretary to support the Borderline Personality Disorder Clinic within the Access to Care Program. The role reports to the Clinical Manager and involves comprehensive administrative and clerical support to ensure efficient clinic operations and client services.

• Prepare and format correspondence and clinical documents.
• Manage inter‑program communications and respond to telephone, e‑mail, and in‑person inquiries.
• Coordinate daily schedules and appointments using electronic scheduling systems.
• Handle client registration, data entry for visits and discharges, and maintain clinic charts and electronic records.
• Perform filing, photocopying, faxing, ordering supplies, collecting and tracking program data, and booking appointments.
• Provide general administrative support as required and occasional backup coverage to other clinics in the Access to Care Program.

• One‑year community college diploma in Office Administration or a related discipline, or equivalent combination of education and work experience.
• One to two years of administrative or secretarial experience; experience in a healthcare environment, particularly within mental health services, is strongly preferred.
• Strong interpersonal, verbal, and written communication skills and sound judgement.
• Ability to multitask, prioritise competing demands, and meet deadlines in a fast‑paced environment.
• High level of initiative, adaptability, attention to detail, and teamwork.

• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Experience with electronic scheduling systems and web‑based databases.
• Familiarity with electronic health records, medical terminology, data entry, and minute‑taking.

• Comfortable supporting individuals experiencing distress and able to respond calmly in complex situations.
• Willingness to work in a dynamic clinical environment where processes and priorities may evolve.
• Fluency in French/English or proficiency in another language is considered an asset.

This full‑time, permanent position is part of the OPSEU Bargaining Unit.

CAMH is committed to a workplace that is inclusive, respectful, and free from discrimination or harassment. We actively encourage applications from individuals who reflect the diversity of the communities we serve, including First Nations, Métis, Inuit Peoples, Black and other racialized communities, LGBTQ2S+ communities, women, and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. If you require accommodations during the application or recruitment process, please let us know. For reasonable accommodations, contact  or call 416 535 8501 x 32400. Please note we will not respond to any calls or emails related to employment inquiries.