Executive Assistant, Alternate Solutions Group

Overview

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit

We are looking for an Executive Assistant to join our team, providing dedicated support to our Alternate Solutions Group. In this position, you will deliver high-level administrative and operational support to one or more Executives and their teams in a fast-paced, dynamic environment. You will ensure all processes and control standards are consistently met. Your contributions will be instrumental in driving the efficiency and success of the team, making you a valued partner in our continued success.

Note:

On-site full-time work will be required to successfully perform the work.

• Executive Support & Calendar Management:
  Leverage sound judgment, discretion, and diplomacy to organize and coordinate the activities of our Executives, anticipate needs, provide timely updates with relevant background information, and maximize productivity for the Executives and broader team. Manage multiple complex calendars, screen requests, prioritize meetings, and oversee logistics including room bookings, site access, technology coordination, and catering.
• Travel & Expense Administration:
  Arrange and manage all travel requirements (airline tickets, hotels, ground transportation) and handle last-minute changes while ensuring alignment with company policy. Process expense reports and invoices with accuracy and efficiency, and provide guidance on expense policies as needed.
• Trusted Administrative Support:
  Exercise discretion with confidential correspondence and sensitive information. Manage day-to-day administrative tasks such as mail distribution, couriers, organizational charts, distribution lists, vacation tracking, and maintaining administrative files with professionalism and attention to detail.
• Onboarding & Offboarding Coordination:
  Lead onboarding and offboarding for new and departing team members, coordinate technology access, office setup, building access, and procurement of business essentials, ensuring compliance with internal policies and providing guidance to new hires and departing staff.
• Relationship Management &
  
  Collaboration:
  
  Build and maintain strong professional relationships with clients, internal teams, and external partners. Collaborate with other Executive Assistants to share best practices, provide backup coverage, and coordinate cross-functional tasks with HR and support departments to drive process improvements.

• You bring at least 5 years of experience in an administrative or professional support role within a large corporate or financial institution environment. Your background equips you to navigate complex issues, manage conflicting priorities, and understand the professionalism required to excel in a fast-paced setting. Post-secondary education in a related field is preferred.
• You thrive on independent judgment and discretion, with the confidence and diplomacy to manage the activities of a dynamic department.
• You are proactive and inquisitive, with a thoughtful work ethic and a habit of anticipating needs and seeking opportunities for improvement.
• You excel at navigating ambiguity and limited direction, making sound decisions within your scope of accountability.
• You are meticulous and exceptionally organized, with strong time management to juggle multiple tasks and priorities.
• You bring advanced technical expertise in MS Office (Excel, Word, PowerPoint, Outlook) and web browsers, with experience in Visio, Workday, Amex GBT, and COUPA viewed as valuable assets.
• You are a standout communicator with polished written and verbal skills.
• You handle confidential information with integrity and professionalism.
• You value authenticity and live our values—trust, teamwork, and accountability.

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