Manager, Office Services and Facilities

Overview

Aviso Wealth:
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. If you are looking for interesting and challenging work at a company committed to its people, learn more about Aviso at

The Opportunity:

We’re looking for an Office Manager to join our Facilities & Office Services team. Reporting to the Director, Facilities & Office Services, the Office Services Manager is responsible for the day-to-day operations of the Toronto office plus oversight into the Montreal office. This role upholds Aviso’s Client Experience vision through a service-oriented approach with employees and visitors and ensures Aviso spaces are maintained in good order through a smooth flow of facilities and office services.

Who you are:

• Service – You put your clients’ needs first. You advocate service excellence, deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso to become a trusted advisor and partner
• Execution – You are committed to achieving your goals, getting things done, and seizing opportunities. You continuously improve and take accountability for your actions
• Collaboration – You work collaboratively to drive positive results, contribute to the team, and build trust and inclusion
• Leadership – You provide direction, coaching, and motivation, remove roadblocks, and support your team to achieve success

• Responsible for all major aspects of office services including organization and maintenance in the Toronto office with oversight and coordination for all other offices
• Oversee the reception desk, facilities vendor relationships, office maintenance and repair, catering and budget tracking for Office Services events
• Support facilities-related requests in the Toronto office (lighting, furniture & fixtures, building maintenance coordination, kitchen, etc.), couriers and mail; ensure cleanliness of common areas
• Administration of Facilities Inbox in collaboration with Vancouver office
• Support facilities, office services and projects for the Montreal office on a limited basis
• Provide high level of partnership and support to executive assistants
• Monitor and maintain vendor contracts and schedule renewals in conjunction with manager of facilities, within approved budgets
• Manage the provision of common office services through employees, contractors and suppliers
• Oversee and support construction-related projects for the Toronto or Montreal offices, under guidance from the Director, Facilities and Office Services
• Liaise with building management on day-to-day operational items
• Consult with regional offices to maintain standards and consistency in corporate image
• Assist with onboarding and offboarding of employees
• Concur administrator for vendor invoices
• Support the joint health and safety committee

• Post-secondary education and Facilities Management certificate preferred
• Top-level customer service skills, collaborative and team oriented with a “can do” attitude
• 5+ years of experience in a similar position
• Strong experience with MS Office (Word, Excel, Outlook)
• Experience with Office 365 and Teams
• Experience building and maintaining relationships with vendors, building management, and construction trades/consultants
• Project management experience in facilities and office configuration preferred
• Strong aptitude to learn technology and new systems
• Ability to learn quickly in a fast-paced environment with strong attention to detail
• Strong organizational skills with a process improvement mindset
• Ability to prioritize and multi-task
• Fluent English; bilingual in French is an asset

We offer a dynamic and inclusive culture that rewards innovation and celebrates success. Here are a few benefits:

• Competitive compensation package
• Health, dental and insurance benefits
• Generous vacation, fitness benefit, parental leave top-up options
• Matching retirement contributions
• Learning and development opportunities, including education assistance
• Regular social events to foster teamwork