Manager, Office Services and Facilities

Aviso Wealth:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at

The Opportunity:

We’re looking for an Office Manager to join our Facilities & Office Services team.

Reporting to the Director, Facilities & Office Services, the Office Services Manager will be responsible for the day-to-day operations of the Toronto office plus oversight into the Montreal office.

This role will uphold Aviso’s Client Experience vision through a service-oriented approach with employees and visitors and will help to ensure Aviso spaces are maintained in good order through a smooth flow of facilities and office services.

Who you are:

• Service – You put your clients’ needs first. You advocate service excellence, and work to deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
• Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members

What your day looks like:

• Responsible for all major aspects of office services including organization and maintenance in our Toronto office with oversight and coordination for all other offices
• Oversee the reception desk, facilities vendor relationships, office maintenance and repair, catering and budget tracking for Office Services events
• Support all facilities-related requests in the Toronto office (i.e., lighting, furniture & fixtures, building maintenance coordination, kitchen, etc.), couriers and mail and will be responsible for ensuring cleanliness of common areas
• Administration of Facilities Inbox in collaboration with Vancouver office
• Support facilities, office services and projects for the Montreal office on a limited basis
• Provide high level of partnership and support to executive assistants
• Monitor and maintain vendor contracts and schedule renewals in conjunction with manager of facilities, within approved budgets
• Manages the provision of common office services through employees, contractors and suppliers engaged in office support
• Oversee and support construction related projects for the Toronto or Montreal offices, under guidance and direction from the Director, Facilities and Office Services
• Liaises with building management on day-to-day operational items
• Consults and provide support to regional offices as necessary to maintain required standards and consistent corporate image
• Assisting with onboarding and offboarding employees
• Concur administrator for vendor invoices
• Support the joint health and safety committee

Requirements

Your experience and skills:

• Post-Secondary education and Facilities Management certificate preferred
• Top level customer service skills, collaborative and team oriented with a “can do”…