Brand Ambassador; Admin

What you’ll do:

• Welcome guests with a positive and friendly attitude - issue visitor badges, manage daily parking validation, track guest sign‑ins and assist with wifi instructions.
• Manage reception desk – answering phone calls, taking messages, liaise with departments to be central point of contact for all office requirements.
• Receive and send shipments - Handle packages by logging in/out, distribute packages, assist with ordering and set up of food deliveries and catering. Ability to lift boxes as required.
• Maintain common office spaces - coordinate boardroom bookings (ensure room readiness and reset), maintain reception space, meeting rooms, hotel desks, cafeterias and other common spaces to ensure positive and tidy experience for coworkers and visitors.
• Monitor and replenish office, marketing and first aid supplies – organize and maintain supplies and promotional materials, ensuring closets are kept functional, organized and tidy.
• Liaise with building management - utilize the TWM Maintenance Portal for facility management, distribute communications from building management, coordinate additional requirements for building maintenance, identify and report technical issues, liaise with maintenance staff for resolution.
• Assist with fire and safety practices.
• Conduct office tours for coworkers and visitors and organize coworker headshots.
• Marketing assistance – support internal events and activities, including volunteer days, support reporting and project management for campaign activities including social, digital, events, conferences and more.
• Executive engagement - book travel arrangements for company executives, including accommodation and travel.
• Submit expense reports, maintain transaction records, and assist with administrative duties.
• Assist with general procurement duties – source and add suppliers, track expenses, open POs and maintain marketing P&Ls.
• Communication – provide regular building and marketing communication updates including maintaining information refresh on SharePoint (project‑specific).
• Provide general support for teams as necessary.

• Required to work in the office 5 days per week.
• Provide general marketing and promotion support to marketing team as required which may require working evenings or weekends (5‑10% of the time).

• 2+ years relevant experience in office management, Marketing, Sales, or related activities.
• Strong time management, communication, and flexibility skills.
• Ability to follow instructions and prioritize tasks effectively.
• Friendly communication style with demonstrated attention to detail, a high‑standard for excellence and strong written and verbal skills.
• Reliable, deadline‑oriented, and innovative organizational skills.
• Advanced problem‑solving abilities with demonstrated ability to think on your feet while maintaining a calm and professional demeanor.
• If you are a proactive and resourceful individual with a passion for organization and customer service, we invite you to apply for this exciting opportunity.
• Proven ability to proactively collaborate, build relationships, take initiative, and a passion for customer service.

• Bachelor’s degree, preferably in business, marketing, events or project management.
• Experience using formal project management tools like Workfront, Trello, Asana etc.
• Experience managing an office building or reception desk.

Pay range: $55,000‑$60,000, depending on experience and skill set.

Current Opening: This posting reflects a currently available position within our organization for which we are actively recruiting.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.