Executive Programs Administrative Support Job Toronto area,Ontario Canada,Administrative/Clerical

A job description is available upon request

Date Posted: 01/09/2026
Req : 46587
Faculty/Division: School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Position Number:
Existing Vacancy: Yes

Description:

About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise, Here’s where it changes to our students, our partners and the broader community.

Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

At Rotman Executive Programs, Canada’s leading executive education provider for open-enrolment programs, we enable leaders to develop the capacity to transform themselves, their organizations and their communities by offering specialized business education programs for individual and organizations which address today’s business challenges and opportunities.

Our programs for individuals cover all areas of executive training, including leadership, management, strategic human resources, governance and finance, for public, private and nonprofit sectors. We also work directly with organizations and their executives around the globe to address their unique challenges and opportunities by designing customized programs focusing on helping organizations and their leaders achieve better business results.

Reporting to the Associate Director, Program Delivery, the Executive Programs Administrative Support provides administrative support to EP’s central services and resources team and to other areas of Executive Programs, including Marketing Communications, EP Finance and the various portfolios of programs.

As a member of the Executive Program’s team, the Executive Programs Administrative Support must practice professionalism and sound judgment in all interactions while maintaininghigh service standards as defined by Executive Programs. The individual will abide by EPs and Rotman’s set of values in how the position interacts with clients, faculty and staff. A strong customer service orientation, highly developed organizational skills and the ability to multi-task, using sound judgment in prioritizing conflicting demands are also essential.

The Executive Programs Administrative Support must display tact and diplomacy in dealing with clients, participants, special guests, visitors, faculty, staff, and suppliers.

Your responsibilities will include:

Acting as the first point of contact for general enquiries

Resolving issues within the scope of the role and escalating problems as required

Booking rooms and arranging appropriate accommodations

Analyzing needs and recommending appropriate technologies for teaching/learning goals

Providing detailed information and demonstrating the use of technology

Determining logistical details and activities for instructor development and training sessions

Analyzing client needs and making recommendations on event logistics and options

Manage centralized program tasks and inventory such as creating program portals and ordering office supplies.

Essential

Qualifications:

Advanced College Diploma (3 years) or acceptable combination of equivalent experience.

Minimum three years of related administrative experience required, preferably in an academic environment

Excellent project coordination and event management skills

Ability to cope with pressures and deadlines and adapt to evolving processes and procedures

Strong communication skills, both verbal and written

Public Speaking and great interpersonal skills

Ability to learn and utilize different computer applications and technologies efficiently and effectively in all aspects of the job requirements

Ability to assume responsibility and work on own initiative, and also collaborate with others

This position will be required to work a variety of hours and shifts. Early morning, evening and/or weekend shifts might be…


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