Administrative Coordinator

Drake International is hiring an Administrative Coordinator for a client in the Toronto area. We are seeking a reliable and motivated Administrative Coordinator to join our client's Technical Services team.
What we offer:

Location:

Toronto, ON (Hybrid – 2–3 days in office per week or as required)

Start Date:

February 2 – July 31, 2026

Schedule:

Job Schedule – 36.25 hours/week

Job Type: Temporary (Contract)

Pay Rate: $28–$30/hour

What You’ll Do:

Administer and oversee a case management system, ensuring files are processed accurately and within established timelines

Coordinate the intake, tracking, and documentation of case requests, decisions, and appeals

Establish, maintain, and safeguard comprehensive case files in compliance with privacy, confidentiality, and information-management requirements

Monitor case progress, follow up with technical and subject-matter experts, and ensure timely completion of reviews and decisions

Act as a primary point of contact for internal and external stakeholders, providing information on processes, timelines, and case status

Coordinate the preparation and distribution of appeal materials and supporting documentation

Draft professional correspondence, briefing notes, reports, and recommendations for management and senior leadership

Contribute to operational planning, workflow improvements, and priority setting within the team

Provide backup administrative and coordination support to team members as required

What We’re Looking For:

Proven administrative coordination or case management experience, preferably in the public sector

Strong case management and project management skills, with the ability to track multiple files and deadlines simultaneously

Experience working within regulated, compliance-driven, or quasi-judicial environments is an asset

Excellent organizational, documentation, and records-management skills

Strong written and verbal communication skills, with experience preparing professional correspondence and reports

Ability to liaise effectively with diverse stakeholders, including technical and external partners

Knowledge of privacy, confidentiality, and records-retention practices

Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Adobe)

Highly detail-oriented, adaptable, and able to work independently in a fast-paced environment

If this sounds like a fit for you, we invite you to apply today! This position is immediately available. Since 1951, Drake International has been a global leader in integrated human capital solutions, delivering tailored services in recruitment, assessment and upskilling, operational efficiency, healthcare, and workplace wellbeing. We partner directly with employers to offer candidates the best opportunities at no cost, with a human-centered approach.

Recruitment decisions are led by our team. We may occasionally pilot AI-supported screening tools to support efficiency, but they are not a fixed part of our selection process. All hiring decisions are made by people, and candidates will be informed if any AI tool is involved in their assessment in accordance with the Employment Standards Act. Drake International is an equal opportunity employer committed to accessibility, inclusivity, and diversity.

Accommodation is available throughout the recruitment process. If you require accommodation, please contact your Branch Representative.

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