Office Manager

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The Office Manager is responsible for overseeing administrative functions and maintaining the office environment to ensure efficient, smooth operations for an office of 70+ employees, while serving as a cultural ambassador who fosters engagement and promotes company values.

Albourne is an industry-leading investment consultant with offices around the globe. Our firm of 600+ employees provides advisory services to investors, including institutional investors, financial intermediaries and family offices, on over $700 billion in alternative investments across the liquidity spectrum. We specialize in Hedge Funds, Private Equity, Private Credit, Real Assets, Real Estate and Alternative Risk Premia.

Albourne empowers its clients by providing Portfolio Advice, Research (Investment, Operational and Quantitative Due Diligence), Analytics (Data and Tools), and Implementation (Middle and Back Office) services. We are committed to non-discretionary advice, fixed fee pricing, and independence.

Albourne strives to be a sustainable company with three main goals:

• Aspiring to be a multi-generational firm with broad internal ownership and a Partnership structure
• Treating our employees and clients fairly; and
• Advocating for positive change for its benefit and for the alternative investment industry – best practices have always been a defining part of who we are.

• Professionally manage the reception area to welcome visitors and ensure effective telephone and mail communications internally and externally.
• Manage day-to-day operations, such as distributing building access keys and handling scanning/copying and postage.
• Carry out all administrative activities, including supplies ordering, office scheduling, and vendor relationships.
• Manage office budget and coordinate with Finance for invoice-related issues.
• Act as a liaison between the company and building management, janitorial service, and other office service vendors.
• Oversee the maintenance and alteration of office areas, as well as layout, arrangement, and housekeeping of office facilities.
• Implement and manage a preventive maintenance program, including scheduling regular building repairs and inspections (HVAC, lighting, plumbing, electrical) with vendors or building management.
• Manage and review building and service contracts to ensure facility management needs are met.
• Monitor office security and access control and respond to facility and equipment alarms or system failures.
• Coordinate with IT to troubleshoot, purchase, and distribute office equipment, assist with maintenance of devices (e.g., copier, fax machine), and schedule e-waste recycling pickups.
• Negotiate purchases of office supplies, furniture, and equipment in accordance with company purchasing policies and budgetary restrictions.
• Assist with the development of office policies and procedures and ensure appropriate implementation.
• Ensure compliance with local Health & Safety requirements, including:
• Maintain up-to-date knowledge of local health and safety standards, alert HR to required measures, and produce risk assessments for office and events.
• Coordinate fire and first aid training and assessments, ensure first aid kit is stocked, and organize evacuation drills in line with the Business Continuity Plan.
• Update and maintain the Business Continuity Plan cascade.
• Ensure ongoing compliance with ISO standards by maintaining documentation, records, and process controls.
• Coordinate catering, refreshments, and snacks for internal meetings, visitors, and company events, while organizing, decorating, and managing office social activities to foster engagement.
• Coordinate business travel arrangements as a liaison with the travel agency.
• Support Compliance reporting relating to gifts and entertainment.
• Perform ad hoc office administration tasks and projects as requested by Head of Region, HR, or Function Heads.

• Previous experience in an office management or administration role is an asset
• Proficiency in Microsoft 365 (including Excel, PowerPoint, Word, Outlook,…