Student, Member Experience Specialist; Summer
Listed on 2026-01-04
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Administrative/Clerical
Business Administration, Business Internship, Summer Seasonal
Student, Member Experience Specialist (Summer 2026, 8 Months)
Join OMERS as a Student, Member Experience Specialist (Summer 2026, 8 Months) for an 8‑month full‑time internship. You will work in Member Experience, ensuring high quality service to our 500,000 members, 1,000 employers and other stakeholders.
Responsibility- Processing business processes (BPs) accurately.
- Be accountable for the accurate and timely processing of incoming member documents in a multi‑client/multi‑functional environment.
- Perform employer & member follow‑ups for missing or incomplete documents / information.
- Review documentation.
- Work co‑operatively with peers to ensure team, division and corporate objectives are met.
- Support common goals and participate in the development of innovative team solutions to issues.
- Maintain an effective working relationship within Member Experience and with other areas of OMERS.
- Currently enrolled in an undergraduate program.
- Interested in the Pension Industry.
- Strong analytical skills and high attention to detail.
- Strong verbal and written communication skills.
- Strong interpersonal skills.
- Working knowledge of Microsoft Office applications.
- High integrity and discretion to ensure the confidentiality of sensitive information.
- Able to work independently and as part of a team.
- Demonstrating sound judgment and diplomacy.
- A team that is ready to focus on your growth and development.
- Continuous learning across different areas of the business.
- Opportunity to be part of the student community at OMERS & Oxford.
- An orientation program to set you up for success during your work term.
- Networking and educational sessions with different leaders across the business.
Application Instructions
To ensure your application is submitted to our applicant tracking system accurately, please follow the instructions below. Please include all required documents (Resume, Cover Letter, Unofficial Transcript, etc.) in one combined file. Your application may be submitted in PDF or Microsoft Word format.
The expected salary range for this position is $44,850.00 – $56,550.00 per year, prorated based on the term of the contract.
Note:
OMERS uses artificial intelligence tools to assist in the recruitment process.
Internship
Employment typeFull‑time
Job functionEducation and Training
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process that extends all the way through your employee experience.
Note:
Referrals increase your chances of interviewing at OMERS by 2x. If you have a connection at OMERS or Oxford Properties, please submit through Workday first and watch for a unique link in your email to apply.
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