Billing and Collections Specialist

Green and Spiegel, Canada’s preeminent immigration law firm, sets the gold standard in the highly specialized area of immigration law. With a team of 120 talented individuals, the firm guarantees that each and every client receives top notch service. Given the breadth and depth of expertise at Green and Spiegel, there is no case too complicated or too large for the firm to handle.

The firm reflects the diversity of the clients they serve and can provide services in approximately 30 languages. Knowing that you have a significant role in helping people at a critical point in their lives, makes working at Green and Spiegel a very exciting and rewarding place to work. Come join the team!

We are seeking a Billing and Collections Specialist eager to learn in a fast-paced environment. The incumbent will work closely with legal staff to ensure that invoices are generated and issued with accuracy and in a timely manner.

The ideal candidate will have a high level of organization skills, a keen attention to detail and strong customer service skills. The candidate must be able to work independently and in a team environment. This will be a great opportunity for a recent Accounting graduate looking to gain experience in the billing department.

• Billing tasks including generating invoices according to instructions received
• Amending, updating and sending invoices in a timely manner as directed
• Identify and resolve invoicing issues and customer discrepancies
• Process bill adjustments and bill reversals based on consultations with or instructions from the Case Analyst or Lawyer
• Respond to and resolve billing queries or issues on a day-to-day basis
• Ensuring invoices and supporting documents are forwarded to client in a timely manner, by email or uploading into various e-billing sites.
• Handling any rejected invoices during e-billing submissions.
• Completing online status reports and budgets in e-billing systems for various clients in coordination with lawyers and legal assistants.
• Preparing and actioning monthly unbilled disbursements
• Actioning monthly trust portfolio
• Entering daily application receipts provided by legal staff

• Assist with the sending of periodic reporting to clients
• Sending bi- weekly/monthly reminders to clients
• Liaison with Collections Agency for any past due invoices
• Any other duties or projects that may be assigned from time to time.

Green and Spiegel embodies the “work hard, play hard” mentality. It’s no secret that people in high spirits tend to produce great work. We understand the challenges that come with a fast-paced work environment - we highly value work/life balance at Green and Spiegel and encourage our employees to do the same. Our firm offers many perks including:

• Collaborative and collegial culture
• Competitive salary, comprehensive benefits package, and RRSP matching program
• Wellness and social perks including peer-to-peer and firm-wide recognition programs, monthly birthday celebrations, wellness sessions, staff appreciation week, etc.
• Diverse work with lots of autonomy
• Mentorship and room for advancement and learning
• Exposure to Canada’s largest and oldest immigration law firm!

• Need to work independently and as part of the broader Finance team, as required
• Fast-paced environment, with a high volume of transactions
• Diverse group of clients and employees with different experiences and backgrounds
• Must be a self-starter and able to work autonomously

• University Degree or College Diploma preferably in an Accounting-related field is required
• Previous work experience in professional services is an asset
• Exceptional proficiency in MS Office with demonstrated ability to handle advanced functions in MS Excel
• Exceptional written and oral communication skills
• Goal oriented, ambitious, driven, and eager to learn
• Proven competence in investigating, addressing and resolving client issues in a timely manner
• Strong team player with customer service mentality for both internal and external clients
• Knowledge of additional languages is an asset

Green and…