Accounts Receivable Specialist

Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid‑market clients from our offices in Toronto, Vancouver and Calgary.

At Cassels, our mission is to attract, retain and promote individuals of exceptional ability and talent from as broad a range of backgrounds as possible. We offer meaningful career opportunities, invest in professional growth, and foster an inclusive environment. Our Firm’s success is built on the unique skills, perspectives, experiences and values of each individual. We encourage a corporate culture that respects and celebrates the dignity, value and diversity of all.

Our Toronto office is currently seeking an Accounts Receivable Specialist in our Accounting Department, reporting to the Supervisor, Accounts Receivable. This position is responsible for reaching out to clients to follow up on outstanding balances, negotiating settlement and building an ongoing professional relationship with the client.

• Working in collaboration with lawyers and others to maximize the amounts received by the firm from clients.
• Reviewing delinquent accounts and initiating collection action by contacting clients on past‑due accounts in accordance with firm’s guidelines and procedures while reviewing course of action with the responsible professional.
• Preparing correspondence related to delinquent accounts according to the firm’s collection policy and guidelines.
• Researching disputed delinquent account balances, preparing account status activity, as required for clients or billing lawyers.
• Holding regular update meetings with lawyers, to discuss collections’ status of accounts and clients with overall objective of collecting payments within 90 days and most often sooner.
• Answering any questions and providing support to lawyers and assistants relating to outstanding accounts.
• Maintaining accurate and timely client updates with regards to receivables in Thomson Reuters 3E Financial Accounting system.
• Supporting the Accounts Receivable Clerk with deposit and allocation of payments where no details are supplied.
• Reviewing credit for new clients and/or files, setting minimum retainer amounts and working with billing lawyer to obtain a retainer amount, where required.
• Preparing documentation recommending either use of outside collection agency or proceeding with assessment pursuant to the Solicitors Act, for pre‑approval of actions.
• Monitoring accounts to control/minimize the firm’s exposure to high‑risk clients and recognizing such clients to neutralize this exposure.
• Periodic reporting and managing of monthly reminder statements.
• Assist with staff training.
• Managing accounts referred to outside collection agency.
• Preparing statements of claim and filing same arising from bankruptcies.
• Participate in the implementation and testing of systems upgrades and collections software.
• Other duties as required.

• Diploma/degree in accounting, finance, or business administration or equivalent experience.
• 2+ years of collections experience in a professional services environment; experience in a law firm an asset.
• Proficient in Microsoft Office Suite, particularly Outlook, Word and Excel.
• Technically experienced in using billing system and collections applications;
  Thomson Reuters 3E is an asset.
• Ability to manage and prioritize multiple tasks, work well within a busy team‑oriented environment.
• Excellent communication and interpersonal skills, and the ability to communicate with clients and firm members in a professional and courteous manner.
• Strong computer skills are an asset.
• Strong analytical skills essential with proven problem‑solving capabilities.
• Positive attitude, patience, and resilience.
• Superior interpersonal skills and ability to work collaboratively with both internal and external clients.
• Strong organizational skills and strong attention to detail.
• Ability to maintain a high level of confidentiality.

Permanent, Full‑Time

• Competitive…