Assistant General Manager

Assistant General Manager

Location: Goodwill of Western Missouri & Eastern Kansas

Base pay: $23.00/hr - $23.00/hr

Hourly Rate: $22.50 |
Bonus Pay: Up to $500/month

• No degree is required. High School Diploma/GED preferred.
• 1 year of retail management experience, or previous Goodwill Retail or Warehouse experience, is required.
• Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
• Leadership skills and strong problem‑solving skills.
• Comfortable with registers, scheduling, and inventory management software.

• Assist General Manager in overseeing store operations, resources, and budgets to ensure all goals and benchmarks are met or exceeded.
• Model core values to uphold a culture of safety, ethics, and quality.
• Supervise, direct, and train assigned staff to perform essential functions.
• Provide superior internal and external customer service to retain donors, shoppers, and staff.
• Coach and counsel employees and manage discipline, up to and including termination.
• Exercise independent judgment in assigning daily job duties to achieve operational tasks.
• Identify and recommend high‑performance employees for advancement.
• Safeguard company property and personal information, reporting theft, misappropriation, or unethical behavior to management, HR, or Loss Prevention.
• Read, follow, model, and enforce all agency policies, procedures, and values.
• Implement efficient staffing methods, arrange replacement for absent employees, and audit payroll.
• Eliminate wasteful practices through process improvement.
• Maintain a professional appearance and adhere to MERS Goodwill’s dress code.
• Perform other duties as assigned.

• Monthly bonus up to $500
• Individual and family medical benefits for full‑time employees working 30+ hours/week.
• Individual and family dental and vision benefits paid from the first of the month following hire for employees working 20+ hours/week.
• Voluntary Life and AD&D insurance from the first of the month following hire for employees working 20+ hours/week.
• 403(b) retirement on hire date for employees working 20+ hours/week.
• 403(b) retirement + employer match after one year of employment for employees working 20+ hours/week.
• 401(a) retirement on hire date for employees working 20+ hours/week.
• PTO accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible schedules
• Career growth opportunities

MERS Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.

MERS / MO Goodwill requires various background and records checks upon employment.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing
• Industries:
  Non‑profit Organizations