Cafe Lead

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$23.00/hr - $31.00/hr

Position Summary…

• Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities.
• Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining guidance and demonstrating how to apply these in executing business processes and practices; implementing related action plans using the Open Door Policy and assisting management with correcting ethical and compliance issues and problems.
• Leads and participates in teams by using and sharing resources, information and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback and support to ensure timelines and work quality are achieved and modeling and helping others adapt to change or new challenges.
• Be a Team Leader:
  Supervises the team within the cafe by managing members’ needs to deliver on the business plan and contribute to the overall success of your club; communicating the goals of the department; executing company programs; adhering to policies and being an advocate for the member, the associate and the company.
• Be an Expert:
  Maintains an in‑depth knowledge of business on the floor and backroom operations by ensuring the cafe area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety and compliance; manages seasonality in terms of production; understanding new products, recipes, processes and production specifications; collaborates with associates and third parties ensuring the team has resources to do their job effectively;
  
  sharing knowledge and training the team.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the shopping experience and elevate associate engagement; utilizes handheld technology to make immediate business decisions related to production, training and product quality; adopts new tools and encourages others to use them.
• Be an Owner:
  Drives the business results ensuring commitment to operational excellence; planning for profitability; maintaining a neat, clean and safe work area in the cafe; ensuring appropriate staffing levels and accurate audit and compliance standards; producing and displaying merchandise according to the merchandise layout plan; engaging with other departments and third‑party business partners (e.g., maintenance personnel, suppliers, equipment vendors) to ensure operational continuity.
• Be a Talent Ambassador:
  Teaches and trains the team by identifying training needs; providing and developing necessary skills to deliver high‑quality products to the members; encouraging career growth for team members and sourcing new talent internally and externally to work on the team.
• Respect the Individual:
  Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
• Respect the Individual:
  Works as a team; builds strong and trusting relationships; communicates with impact, energy and positivity; motivates and influences.
• Respect the Individual:
  Strengthens the team by helping develop and mentor others; recognizes others’ contributions and accomplishments.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
• Act with Integrity:
  Acts in a selfless manner and is…