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Problem Manager: ITIL RCA Lead Stable IT Infra

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst, Systems Administrator
Salary/Wage Range or Industry Benchmark: 94100 - 132500 USD Yearly USD 94100.00 132500.00 YEAR
Job Description & How to Apply Below
Position: Problem Manager: ITIL RCA Lead for Stable IT Infra
A leading technology firm in Topeka, Kansas, seeks a Problem Manager to oversee the lifecycle of problems within its IT infrastructure. The role involves conducting root cause analysis, implementing permanent corrective actions, and collaborating with various IT teams to enhance system stability. Candidates should possess a Bachelor's degree in IT or related fields, at least 4 years of problem management experience, and strong knowledge of ITIL frameworks.

Competitive compensation package includes a salary range of $94,100 to $132,500.
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