Helpdesk Support Technician - Entry Level

Will work 100% onsite in Topeka KS. Entry level IT position.

• Providing end-user technical support (in person, phone, remote)
• Installing, maintaining, and troubleshooting computer hardware and software
• Imaging, deploying, and redeploying devices
• Maintaining hardware and software inventory and asset records
• Supporting LAN, Wi‑Fi, communication, and mobile devices
• Setting up audio/visual equipment for meetings
• Creating technical documentation and knowledge base articles

• Strong troubleshooting and problem‑solving skills
• Customer service and communication skills
• Ability to work independently with moderate supervision
• Knowledge of distributed computing environments
• Device imaging and deployment skills
• Asset and inventory management
• Documentation and technical writing skills

• Microsoft Windows operating systems
• Microsoft Office
• Microsoft Active Directory
• LAN/WAN networks
• Wi‑Fi and communication systems
• Device imaging software
• Audio/visual equipment
• Mobile devices and smartphones

• Desktop, Help desk support, Service Now, Troubleshooting, Customer service, Active Directory
• Mobile device, imaging, asset management, inventory management
• CompTIA A+, Microsoft Certified Professional, Windows 10

Six (6) months of experience advising and assisting computer users in a distributed computing environment (Education may substitute for experience).

High School Diploma or equivalent.

• Microsoft Certified Professional (MCP)
• CompTIA A+ Certification
• CompTIA Network+ Certification

• Continuous sitting at computer workstation
• Continuous bilateral hand coordination (keyboard/mouse use)
• Occasional standing and walking
• Occasional reaching above shoulder height
• Occasional bending, crouching, kneeling
• Occasional lifting:
  • Up to 2 lbs (files)
  • Up to 7 lbs (binders)
  • Up to 20 lbs (computer equipment)
• Exposure to electrically powered office, network, and telecommunications equipment
• Must follow safety procedures when installing/repairing equipment

This is a Contract to Hire position based out of Topeka, KS.

The pay range for this position is $18.00 – $20.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Topeka, KS.

This position is anticipated to close on Mar 7, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed.

We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.