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IT Consultant Systems Engineer IT Specialist

Omnichannel Engineer: Elevate IVR & Digital Journeys

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: Concentrix
Full Time position
Listed on 2026-01-22
Job specializations:
  • IT/Tech
    IT Consultant, Systems Engineer, IT Specialist
Job Description & How to Apply Below
A leading technology and service provider is seeking an Omnichannel Engineer to manage NICE CXone telephony and digital messaging for global operations. The role involves designing intuitive call flows, maintaining IVR systems, and collaborating with cross-functional teams. Ideal candidates will have a bachelor's degree in computer science or IT, along with 3+ years of experience in IVR design. A strong background in telecommunications and scripting languages is essential.

Competitive salary offered along with comprehensive benefits.
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