Associate Adminstrator

Company: Kansas Medical Clinic PA ["KMC"]

Position: Associate Administrator

Hours: Monday-Friday, flexible hours

Classification: Full-time

Location: Topeka, KS

Responsible for personnel management and oversight of clinic operations, enforcement of clinic policies and procedures and human resource issues, including payroll, pension plans and employee benefit plans. Responsible for the oversight of filing and tracking insurance claims and performing collections activities and managing the daily operations of the office. Continuously looking at process improvement. Through effective leadership, fosters a positive, professional atmosphere which encourages and enables employees to perform at their maximum potential.

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Work in alignment with company culture, “The Great Philosophy”.

• Oversees daily office operations, identifies and resolves operational problems.
• Insure that the scope of services and quality of services meet the needs of customers and organization’s goals. Coach staff to meet or exceed these goals.
• Supervises assigned personnel, reconciles employee time sheets, maintains leave records, prepares payroll for employees and physicians and monitors employee overtime.
• Responsible for employee training, scheduling, corrective actions, staff development, competency assessment and performance appraisals.
• Monitor employee mandatory in-service, licensure and certification and enforces applicable policies related to completion and delinquency.
• Collaborate with HR to maintain OSHA compliance and safety standards within the clinic.
• Responsible for anticipating staffing needs and maintaining acceptable staffing levels for providers and Front Office.
• Responsible for maintaining provider schedules and updating in eClinical
  
  Works and adjusting staffing scheduling as needed.
• Assist with pre-certification process when necessary.
• Maintain professional appearance and presentation to include self, staff and work area.
• Participates in professional development efforts to ensure currency in healthcare practices and trends.
• Prepares monthly, quarterly and year-end reports.
• Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.
• Establishes and maintains an efficient and responsive patient flow system.
• Oversees and approves office supply inventory, ensures that mail is opened and processed, and offices are opened and closed according to procedures.
• Maintains patient confidentiality.
• Responsible for office facility and interact with landlord/contractors regarding cleanliness and maintenance.
• Provides coverage to front office as needed.
• Performs other related duties as directed or required.

Experience: Minimum three years of administrative experience, including one year of management experience in health care.

PRN employees are expected to work a minimum of one (1) day per month.

Directly supervises 30 or more employees, including clerical and technical staff.

• Knowledge of organization policies and procedures.
• Knowledge of medical terminology and insurance practices.
• Knowledge of office management techniques and practices.
• Knowledge of computer programs and applications.
• Knowledge of grammar, spelling and punctuation to communicate in written format.
• Knowledge of CPT and ICD-9 coding and ICD-10 transition.
• Knowledge of managed care, Medicare and Medicaid guidelines.

• Skill in effective personnel management, including training staff and delegating duties.
• Skill in evaluating the effectiveness of existing methods and procedures.
• Skill in trouble‑shooting insurance problems and appealing claims.
• Skill in maximizing insurance collections.
• Skill in written and verbal communication.

• Ability to work effectively as a…