Systems Support Analyst

JOB TITLE

Systems Support Analyst - GIS

FOS
00IL

Operations Support Services - Topeka General Office, F&M Service Center or other Evergy Location

Topeka, KS;
Kansas City, MO

System Support Analyst I: $54,400 - $68,000
System Support Analyst II: $66,600 - $83,200

Monday - Friday, 8:00 am to 5:00 pm. Additional hours as required.

Under supervision, perform all aspects of updating and maintaining the Company's Geographic Information System (GIS) and Maximo databases. This includes:

• Posting and/or updating features of the GIS database
• Participating as a subject matter expert or leading special projects requiring spatial representation
• Collaborating with teams to align common spatial, mobile, and design components
• Coordinating with the Change Management and Training function to deliver consistent documentation and support to the user community
• Developing and maintaining automated processes, such as RPA, FME, Python and other programming languages
• Producing and creating data sets for internal and external customers
• Analysis of asset and location data
• Reporting and analysis of backlogged work to determine cause and resolution
• Analyzing auto-posted, templated work orders for common errors and/or opportunities for process improvement
• Posting work orders, including the review and analysis of associated information for accuracy and completeness and identifying opportunities for process improvement

The qualified applicant would have the ability to utilize GIS techniques and applications to provide a better understanding of certain variables in given geographic locations. They would have the capability to extract data from GIS software and use varying analysis methods and tools to arrive at results.

A bachelor's degree in Geography, Business, Computer Technology, or Engineering is preferred. Requires a minimum of 3 years of experience in geography or GIS software, map interpretation, legal descriptions, electric utility knowledge, or technical services. Knowledge and experience with AUD, AutoCAD, ArcFM, and ESRI mapping software applications preferred.

Position requires excellent knowledge of computer applications and related skills working with unrelated computer processes and methods. Requires constructive thinking to analyze, interpret or evaluate data or issues and process them in an accurate and high-quality manner.

Familiarity with database programming languages such as SQL.
Analytical Mindset; familiarity with Statistics and Mathematical principles in order analyze large datasets to uncover patterns and form conclusions.

Excellent oral and written communication skills and the ability to present information to other work groups in a concise manner. Prefer knowledge of the Company's GIS, CSS, Work Management, Outlook, and Office
365 applications along with basics in word processing and spreadsheets. Must be able to work and resolve work process issues utilizing analytical thinking, creative problem solving and sound reasoning. Good administrative and technical abilities to deal with large volumes of data and deal with multiple priorities and projects. Must be able to process information in an orderly and timely manner, apply tact, diplomacy, reason and logic and recognize consequences or erroneous actions, concentrate on specific tasks and other required functions.

An excellent work performance record is required, including good attendance. Must demonstrate outstanding skills in interpersonal relations, self-motivation, organization and work effectively with others in a team environment and build relationships with all customers and work groups.

Must have a valid driver's license.

Office conditions with continual visual attention to performing work with a high degree of completeness, accuracy and quality. Occasional travel is required.

Evergy has a clear mission - To empower a better future. Evergy chooses to live this mission by valuing People First.…