Communication Coordinator

General Summary Description

The Communications Specialist will support the organization’s mission to deliver high-quality insurance protection and risk management services to its members. This role is responsible for developing, implementing, and managing effective communication strategies that engage members, promote value-added services, and enhance the organization’s visibility and reputation among Kansas counties and municipalities.

• Member Communication: Develop and distribute clear, timely, and relevant communications to member counties and municipalities about coverage, risk management services, claims processes, and organizational updates.

• Content Creation: Create engaging content for newsletters, website updates, member news, and educational materials that highlight services, achievements, and best practices in risk management.

• Brand Management: Ensure all communications reflect the organization’s values of financial stability, risk minimization, and cooperative action. Maintain consistency in messaging and branding across all platforms.

• Event Support: Assist in planning and promoting member engagement activities, educational sessions, and other events that support active member participation and exposure reduction.

• Media Relations: Serve as a point of contact for media inquiries and coordinate responses that accurately represent the organization’s mission and activities.

• Digital Presence: Manage updates to the organization’s website and member center, ensuring information is current, accessible, and valuable to members.

• Feedback and Improvement: Gather feedback from members regarding communication effectiveness and recommend improvements to better meet their needs.

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Acts as project lead weekly and leads a work group monthly.

• Perform other duties as assigned.

General instructions to begin assigned duties; work is reviewed after completion.

Duties are of a complex nature, requiring judgment without precedents.

Anticipates competitive products and services and is responsible for distinguishing the organization’s products and services from competitors.

Independent action within an established is required; new procedures and new approaches to problems must be assigned.

Bachelor’s Degree in Communications, Public Relations, Marketing, or related field, plus 2 years of experience in content creation, digital communications, or public relations, along with an understanding of, or willingness to learn about, public entity risk pools and local government operations required. 5+ years of experience preferred.

Licenses/Certification: (not specified)

• Valid Driver’s License and Insurance

• Proficient in Microsoft Office Suite including Outlook, Word, and Excel

• Ability to become proficient in Canva, M360, and website management

• Working knowledge of commercial insurance or pooling industry preferred

• Strong organizational, time management, and presentation skills

• Excellent verbal and written communication skills

• Ability to work collaboratively with a member-driven board, members, business partners, and professional staff

• Office environment

• Prolonged sitting

• Prolonged standing while hosting exhibit at member events

• Minimal travel required, up to 5%