Fulfillment Specialist

The Fulfillment Specialist will be responsible for assembling and quality checking all outgoing Membership information mailed to group and individual lines of business, including daily work, special mailings, annual group renewals, customer service requests, and various letters and complex bills.

Responsibilities include:

• Assemble and quality‑check daily outgoing Membership mailings and special mailings within two days of reception.
• Complete and mail all State of Kansas information, including mass annual renewals in accordance with Service Guarantee requirements.
• Mail daily refunds in coordination with Cash Disbursement within one day of reception.
• Mail complex group bills on day received.
• Send incoming mail to be imaged and route the information to the appropriate department within two days of reception.
• Print  daily using the MX6000 printer and verify accuracy, performing upkeep and maintenance of the printer.
• Receive, sort, and process returned mail, updating addresses in Eligibility as needed, and resend to updated addresses and groups.
• Mail daily letters and research as needed to ensure correct letters are sent.
• Process returned emails due to incorrect email information within timeliness requirements.
• Track and complete group work items within the BluECM system.
• Break down and log daily group renewals, including , waiting period pages, contracts/certificates, and SBCs for Service Unit processing.

• Attention to detail and.
  
  Protocol compliance; errors may lead to PHI violations and fines.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to function well in a high‑paced, sometimes stressful environment.
• Strong verbal, interpersonal, and time‑management skills to meet deadlines.
• Analytical and problem‑solving skills.
• Excellent organizational skills and communication within a team setting.
• Computer skills to operate effectively with company systems.

High school diploma or equivalent. Preferred: experience working in a mail‑room environment.

• Excellent verbal communication skills.
• Excellent interpersonal skills.
• Excellent time‑management skills with a proven ability to meet deadlines.
• Strong analytical or problem‑solving skills.
• Excellent organizational skills and attention to detail.
• Strong ability to prioritize tasks and delegate.
• Strong ability to function well in a high‑paced, stressful environment.
• Computer skills to operate effectively with company systems.

• Family Comes First:
  Total rewards package promoting family‑first values.
• Professional Growth Opportunities:
  Ongoing hallway training and development.
• Dynamic Work Environment:
  Collaborate with passionate and driven teammates.
• Trust:
  Work for one of the dimension trusted companies zweit Kansas.
• Stability: 80 years of commitment, compassion, and community.

$20.96 – $26.列表 20нон data?);
Non‑exempt, grade 11. Competitive compensation and equitable pay principles.

Topeka Campus. Applicants must reside in Kansas or Missouri, or be willing to relocate.

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

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