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Customer Service Adviser
Job in
Tonbridge, Kent County, TN9, England, UK
Listed on 2026-01-10
Listing for:
Floss Agency
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
This is a full time, permanent position based in Tonbridge, Kent.
The successful candidate will be the first point of contact for incoming calls, enquiries, and will provide quotations and advice to customers. They will work closely with the Commercial Manager while liaising with the Operations Controller and other departments to ensure targets are met and a high level of customer service is provided.
Main responsibilities- Responding to customer enquiries via phone, e-mail and video conferencing
- Producing and following up quotations
- Progressing priority orders
- Supporting external sales and marketing activities and initiatives
- General office administration
- A natural customer / commercial focus
- The ability to absorb and retain technical information
- A confident and professional telephone manner
- Excellent organisational and communication skills
- Good literacy and numeracy
- Strong attention to detail
Hours of work are Monday to Friday.
A competitive remuneration package will be offered dependent on the applicants skills and experience.
Benefitsinclude a contributory pension & discretionary performance based bonus.
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