Business Administration Apprentice

Business Administration Apprentice

Annual salary: up to £28,186.33

Business Administration (Level
3)

Tonbridge

Fixed Term Apprenticeship

• Age 16–18: £7.96 per hour — 40 hours per week (including time for study leave)
• Age 19–20: £11.06 per hour — 40 hours per week (including time for study leave)
• Age 21+: £12.21 per hour (rising to £12.71 in April) — 40 hours per week (including time for study leave)

Inspiro

You will join Mears Group in the week commencing 03/08/2026; the programme has an expected duration of approximately 18 months.

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.

Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation for your future career and beyond.

All our Apprentices are paid above the national minimum wage, and you’ll be paid for your normal working hours plus your attendance at college, with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused.

As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Tonbridge and will be working alongside the team supporting the R&M Contract. You will be involved in lots of different duties including liaising and communicating with stakeholders, clients and contractors, compile reports, answering queries, complaints and compliments via email or phone, undertake administrative tasks such as typing up notes and attending meetings.

• Follow the Level 3 Business Administrator apprenticeship standard, a nationally recognised programme
• Develop the knowledge, skills and behaviours required to support business administration functions
• Learn how to produce and manage business documents, records and correspondence accurately
• Use IT systems and software to support administrative and business processes
• Support effective communication with internal and external stakeholders
• Gain an understanding of business fundamentals, including organisational processes, policies and compliance
• Contribute to projects and service improvement activities within the workplace
• Demonstrate professional behaviours, including organisation, responsibility, adaptability and teamwork

• Required to get to branch
• A genuine desire to learn and develop strong technical knowledge, including the skills, technology, and safety procedures needed to carry out the full range of tasks
• Strong communication skills
• Ability to build and maintain positive customer and client relationships
• Please note due to the nature of the role, successful applicants must complete a basic Maths and English assessment

• Chromebook, and uniform supplied
• An industry‑recognised qualification
• 25 days’ annual leave, plus bank holidays
• £250 contribution towards driving lessons
• Annual Mears Fun Day - a company‑wide celebration as a thank‑you from the Executive Team
• Support from Mears Group Apprentice Ambassadors
• Apprenticeship events and reward trips
• Staff perks through Mears Rewards - including discounts on weekly groceries (up to 10%), holidays, eye‑test vouchers, Share Save scheme, and more

• All applicants must submit their CV and complete the apprenticeship questionnaire via the Mears Careers website
• If shortlisted, you will be contacted to confirm whether you have been selected for the next stage - this may be an assessment centre or an individual interview
• Please note:
  
  as part of the selection process, you will be required to complete a basic maths and English test, similar to the assessments needed to join the college

Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social…