Intake Specialist

Client Intake Specialist – Above & Beyond Therapy

At Above & Beyond Therapy
, we believe every family deserves exceptional support on their autism journey. As one of the fastest‑growing ABA therapy providers in the country, we’re looking for a Client Intake Specialist to be the welcoming face of our organization and ensure every new client feels confident, cared for, and set up for success.

$25.00/hr – $30.00/hr

Actual pay will be based on your skills and experience. Talk with our recruiter to learn more.

• Be the first point of contact for new families – reaching out by phone, email, and other channels to answer questions and explain our services.
• Guide families through onboarding by collecting required documentation, verifying insurance information, and creating accurate client profiles.
• Ensure clarity & transparency around insurance coverage, eligibility, and potential out‑of‑pocket costs.
• Coordinate across teams so each client transitions smoothly into active services.
• Deliver an exceptional experience that builds trust and satisfaction from the very start.

• Strong communicator who enjoys talking with people and can explain information clearly.
• Detail‑oriented and organized – able to manage multiple clients, documents, and deadlines.
• Experience with customer service, healthcare, or insurance verification is a plus (but not required).
• Someone motivated by helping families get access to the care they need.
• Comfortable working with a variety of computer programs and systems beyond standard tools like Microsoft Word and Excel.

• Mission‑driven impact
  :
  You’ll play a vital role in helping families access life‑changing autism services.
• Team culture
  :
  Supportive, collaborative, and passionate teammates who care deeply about the work.
• Growth opportunities
  :
  As we expand nationwide, we’re committed to developing our people along the way.
• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance

• Associate

• Full‑time

• Administrative and General Business

• Mental Health Care, Health and Human Services, Hospitals and Health Care