Dental Office Manager

Overview

We are seeking a highly skilled and experienced Dental Office Manager for our private multispecialty practice (not DSO) to join our team. The ideal candidate will possess a minimum of 2 years of dental office management experience. They will possess the ability to manage an office with 4-5 doctors and 8-10 staff, ensuring smooth operations, a productive schedule for doctors, and excellent patient flow.

• Manage the day-to-day operations of the dental office, ensuring smooth workflow and productivity.
• Coordinate and maintain the staff schedule, optimizing efficiency and ensuring adequate coverage.
• Oversee a diverse team of 8-10 staff members, providing leadership, mentorship, and support.
• Maintain a productive schedule for doctors, optimizing patient flow and minimizing wait times.
• Handle patient inquiries, concerns, and complaints with empathy and professionalism.
• Foster a growth mentality within the team, encouraging continuous learning and improvement.
• Fostering positive relationships and open communication.
• Wear multiple hats as needed to support the needs of the office and ensure its success.
• Communicate necessary information to assist patients with their dental insurance and their ledger/account.
• Assist with financial arrangement for unpaid patient balances.
• Able to coordinate and understand financial arrangements for patient account.
• Review and audit Dental Claims.
• Track errors and work with providers to get corrected and sent.
• Send claims and pre-estimates for patients.
• Assist Treatment Coordinators including but not limited to:
  Insurance verifications, pre estimates, research patient billing concerns, and other insurance issues.
• Remain up-to-date on daily, weekly, and monthly reports including but not limited to Aging report, Unattached insurance claims, Secondary insurance claims, Uncreated clams, etc.
• Ensure compliance with office policies, procedures, and regulatory standards to maintain high-quality patient care.

• Minimum of 2-5 years of experience in dental office management, with a proven track record of success.
• Proficiency in practice management software; experience with Dentrix is a plus.
• Excellent interpersonal skills and a natural ability to connect with people.
• Strong organizational and multitasking skills, with the ability to prioritize and adapt to changing priorities.
• Growth mindset, with a passion for learning and development.
• Ability to thrive in a fast-paced environment and handle pressure with grace and professionalism.

Full-time.

Commensurate with experience

40 per week.

• 8 hour shift.