Reservation Manager
Listed on 2025-12-02
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Customer Service/HelpDesk
Customer Service Rep
Join to apply for the Reservation Manager role at U-Haul
Location:
West Long Branch, NJ | Salary: $100,000 - $110,000 | Posted 2 months ago
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. U-Haul offers a wide range of personal and professional growth within the organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
Key Responsibilities- Assist with calls from and to customers.
- Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status to help balance regional market inventory levels to meet future demand.
- Review reports that aid in the effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
- Assist with the Company’s U-Box portable storage product.
- High school diploma or equivalent.
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and e‑mail.
- Proficient in customer service, time management and multitasking.
- Evening and weekend hours availability is required.
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- Met Life Legal program
- Met Life auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24‑hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- Life Lock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s Smart Dollar Program
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Management and Manufacturing
Industries:
Retail
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