More jobs:
Confirmation Call Center Manager
Job in
Toms River, Ocean County, New Jersey, 08757, USA
Listed on 2025-12-01
Listing for:
Bath Planet by Bath Concepts
Full Time
position Listed on 2025-12-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Bath Planet, America’s growing acrylic bath company, is looking to hire an experienced Confirmation Call Center Manager in Brick, NJ. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. The position offers a compensation package that includes salary and bonus opportunities.
Responsibilities- Schedule and confirm appointments
- Hire, train and manage Call Center Representatives
- Answer inbound calls and make outbound calls
- AI integration
- Customer service
- Manage sales reps schedules
- Achieve weekly and monthly quotas
- Excellent computer and communication skills
- Management experience
- Customer service experience
- Availability to work evenings and weekends
- Ability to resolve conflicts and issues
- Location:
Brick, NJ - Employment type:
Full-time - Seniority level:
Mid-Senior level - Job function:
Other - Industry: Internet Publishing
This posting is for the Confirmation Call Center Manager position in Brick, NJ.
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