Marine Sales Engineer

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000+ employees worldwide, and publicly traded on the Tokyo Stock Exchange. Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets.

Boasting a vast portfolio of innovative solutions, cutting‑edge technology, and expert services, the company stands tall as a go‑to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top‑tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations.

From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability. Nikkiso Cryogenic Services is a global leader in cryogenic and clean energy solutions supporting the marine industry’s transition to more efficient and sustainable operations.

The Aftermarket Account Manager (Marine) is a revenue‑driving, customer‑facing leadership role responsible for growing aftermarket sales, expanding Long‑Term Service Agreements (LTSA), and maximizing lifetime customer value across Nikkiso Cryogenic Services’ marine customer portfolio. This role owns the commercial strategy for assigned marine accounts, serving as the primary interface between customers and NCS. The Account Manager combines deep commercial acumen with lifecycle‑based service offerings to increase fleet reliability, secure recurring revenue, and strengthen long‑term customer partnerships.

Success in this role is measured by revenue growth, LTSA penetration, margin performance, and customer retention.

• Own the commercial performance of assigned marine accounts, with clear accountability for revenue growth, margin, and customer retention.
• Develop and execute strategic account plans focused on aftermarket growth, recurring revenue, and long‑term lifecycle agreements.
• Serve as the senior commercial point of contact for customers, building executive‑level relationships and trust.
• Lead customer account reviews, presenting commercial performance, value delivered, and forward‑looking opportunities.

• Drive aftermarket revenue through service contracts, spare parts, overhauls, retrofits, upgrades, and lifecycle solutions.
• Proactively develop, sell, and expand Long‑Term Service Agreements (LTSA) aligned with customer operational and financial objectives.
• Identify and qualify upsell and cross‑sell opportunities, building compelling value propositions and ROI‑based business cases.
• Lead commercial negotiations for LTSA scope, pricing, and terms in coordination with internal stakeholders.
• Monitor market trends, customer investment cycles, and competitor activity to identify growth opportunities.

• Position NCS solutions around total cost of ownership, asset availability, and lifecycle optimization.
• Use fleet performance data, MT  trends, and service history to justify commercial proposals and long‑term agreements.
• Partner with service and engineering teams to translate technical performance improvements into commercial value for customers.

• Maintain full visibility of customer opportunities from quotation through order entry, execution, delivery, and invoicing.
• Ensure pricing accuracy, margin protection, and timely conversion of opportunities to revenue.
• Track service costs, margins, and invoicing status to support accurate forecasting and financial reporting.
• Oversee warranty claims and workshop overhauls…