Server, Server​/Wait Staff

Description Duties & Responsibilities

Responsibilities and essential job functions include, but are not limited, to the following:

• Welcome and greet guests.
• Make our guests feel comfortable and let them know you’re there to care for them.
• Answer questions about our food, beverages, and other restaurant services.
• Take food and beverage orders from guests and enter orders into the point-of-sale system.
• Deliver food and beverages from the kitchen and bar to guests promptly.
• Prepare the final bill, present check to guest, accept payment, process credit card charges or make change.
• Perform side work as management requires at the start and end of each shift.
• Monitor guests' dining experience to ensure they are satisfied with the food and service.
• Respond promptly and courteously to requests and communicate guest feedback to managers.
• Be ready and willing to assist fellow servers.
• Must be at least 18 years old.
• Obtain a strong working knowledge of the menu by completing server training.
• Must work 1-2 Food Runner shifts per week.
• Attend all scheduled team member meetings.

The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Previous restaurant experience is optional but preferred.
• Ability to read and understand simple instructions.
• Ability to write simple correspondence.
• Ability to effectively present information to customers and other team members.
• Ability to add and subtract two and three-digit numbers and perform these operations using units of American money.
• Ability to operate a computer point-of-sale system.
• Must have exceptional hygiene and grooming habits.
• Food Handler Certification is required
• TABC Certification is required

The physical demands described here represent those that a team member must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Constant standing/walking
• Occasional stooping/kneeling
• Occasional pushing, pulling, lifting, or carrying up to 40 pounds
• Occasional ascending or descending ladders, stairs, ramps
• Constant working in a hot, wet, humid, and loud environment for long periods
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
• Constant receiving detailed information through oral communication
• Constant talking, expressing, or exchanging ideas using the spoken word
• Constant clarity of vision at near and/or far distances