Clinic Manager

Description

This professional will be responsible for training and development of staff in company policies and standards. He/she will ensure his/her assigned clinic is running smoothly with supplies and proper staffing.

• Meet regularly with the Compliance Supervisor and Quality Control Manager to ensure the staff is trained and the clinic meets all compliance and regulatory standards as defined by the TLC report card.
• Oversee the training of new employees.
• Keep a pulse on suggestions and improvements which can be made to workflows and atmosphere.
• Create clinic schedule.
• Perform quarterly inventory in the last month of each quarter.
• Make sure the clinic is stocked with the proper supplies.
• Assist with human resource issues.
• Assist with software implementation and automation of processes.
• Perform employee reviews.
• Review camera footage and phone calls for training issues and ensuring excellent customer service.
• Help with messaging and follow up when a procedural change is made.
• Month end reporting.
• Help put together stock footage and photos for training materials.
• Help keep up with our compliance book.
• Troubleshoot problems as they arise.
• Other duties as assigned.

• Must have excellent interpersonal skills
• Must be a team player
• Must have good coaching and development skills
• Microsoft Office
• Point of Sale Systems

• 2 Years Previous Experience in a Management Position
• Self-Starter Willing to Learn and Grow with the Organization

• The clinics are open 6 days a week
• Regular and predictable attendance is required
• Moderate noise / animal kennel atmosphere

The physical demands described here are representative of those that must be met by an employee to successfully perform the duties of this job.

• Regularly required to talk, hear and use hands and fingers to operate a computer keyboard, calculator and telephone
• The ability to stand for long periods of time and in excess of 5 hours. Frequent bending, stooping, and crouching
• Must frequently lift and/or move up to 50 pounds.

• While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals and risk of radiation.
• While performing the duties of this job, employees will frequently be exposed to urine, vomit, and feces from cats, dogs, and rabbits. These can contain parasites contagious to humans. Employees are expected to wear proper protective clothing, gloves, and masks as needed.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.