Revenue Cycle Supervisor - Patient Facing

Overview

The US Oncology Network is looking for a Revenue Cycle Supervisor to join our team at Texas Oncology
. This full-time position will support the Radiation and Diagnostic Imaging Department at our 13700 Medical Complex Drive clinic in Tomball, Texas with travel to N. Houston and The Woodlands. Typical work week is Monday through Friday, 8:30a - 5:00p.

As a part of The US Oncology Network
, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby.

Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high‑quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

At Texas Oncology, we recognize the long‑term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long‑Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.

Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three‑year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.

Supervises the day‑to‑day revenue cycle operations in order to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aide, and guarantors. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values.

• Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients’ accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle;
  
  training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.
• Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staff’s work to ensure compliance.
• Monthly, prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics in order to refine processes and improve. Guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources to meet objectives. Cascades goals down to staff annual objectives.
• Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed…