Quality Manager II - Toro

Toro in Tomah, Wisconsin is a premier innovator of equipment for turf and landscape grounds management, sidewalk snow removal, and specialty grounds care maintenance. Built for performance with quality to last, Toro equipment is ideal for golf course turf management, sports fields, collegiate campuses, residential and commercial property maintenance, and public green spaces. We market and sell TTC products worldwide through a network of distributors, dealers, mass retailers, hardware retailers, equipment rental center, and home centers—as well as online direct-to-end users.

At the Toro Company, you will find many opportunities to share your ideas and develop your talents, with a financially successful market leader. You will enjoy a workplace founded on ideals, where people and performance are valued equally, where ethics are a way of life, and where relationships thrive on trust and respect.

The Quality Manager reports to the Sr Quality Manager. This role leads the quality initiatives and performance standards of our manufacturing processes. This role will provide strategic leadership within the plant by prioritizing and communicating customer needs, providing feedback on plant quality performance, and facilitating teamwork to assure corrective and preventive actions are implemented and effective. Partners with the leadership team in development and implementation of long-range plans to ensure the facility continues to stay a competitive provider of quality parts.

• Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future.

• This opportunity is based out of the Tomah, WI location. Remote or Hybrid is not available for this opportunity.

• Candidates should prepare for 5-days on-site in Tomah, WI for the majority of the schedule. Overtime as required.

• 10% Travel to other Toro locations for business acumen.

• Utilizing Lean principles, methodologies and techniques, this role is responsible for the implementation, execution and overall operation of the quality processes at Shakopee.

• Provide development and guidance to the hourly and salaried workforce through proper coaching, partnering and relationship building.

• Provide ongoing analysis of manufacturing area operating results and corrective action to meet or exceed planned performance levels of quality, expense, efficiency and inventory control.

• Responsible for appropriate manpower planning during peak and non-peak operations, utilizing contract language and processes to balance customer need and cost goals.

• Support the development and implementation of the capital plan to provide adequate capacity, aggressive quality improvement, and strong cost and asset control.

In order to grow and build a successful career with The Toro Company, you will be responsible for:

• Assures component parts are manufactured to specification using a controlled and repeatable process.

• Partner with design and engineering group in development and prove-out verification of new processes.

• Assure strong communication and partnering takes place with assembly plants to resolve daily issues and improve long term quality performance.

• Provide feedback to the plant personnel prioritizing/communicating customer expectations and status of plant quality performance.

• Monitor effectiveness of corrective actions and create preventative standards to improve quality.

• May troubleshoot quality issues of high complexity.

• Update management staff on overall plant and supplier quality performance, effectiveness of preventative/corrective action activity, current project status, and assessments of customer needs on a regular basis.

• Furnish technical support and training in latest quality techniques and philosophies to improve process control and nonconformance prevention. Form and facilitate teams to address significant or reoccurring quality issues using Root Cause / Correct Action analysis.

• Assure effective quality systems,…