Senior Manager of Business Process Improvement

Senior Manager of Business Process Improvement at Shamrock Foods Company summary:

Senior Manager of Business Process Improvement leads enterprise-wide continuous improvement and transformation projects using Lean Six Sigma and change management to optimize workflows, improve productivity, and deliver measurable business outcomes. The role combines data-driven process mapping and metrics tracking with stakeholder engagement, training, and coaching to ensure sustainable adoption and alignment with strategic goals. Requires 8+ years of cross-functional improvement experience, Black Belt certification, strong data analysis skills, and experience supporting Operations, Supply Chain, or Finance in a manufacturing/food company environment.

The Senior Manager of Business Process Improvement (BPI) leads strategic improvement initiative that enhance efficiency, boost productivity, and deliver positive outcomes by optimizing workflows, focusing on data analysis, ensuring stakeholder engagement and fostering a continuous improvement culture for measurable results aligned to business goals. This role bridges the technical "what" (improving processes) of continuous improvement with the human "how" (leading change management) to ensure that operational enhancements are sustainable and deliver value to achieve short and long-term strategic objectives.

Essential Duties:

• Lead large-scale, cross-functional continuous improvement projects from Definition to Control phases
• Apply Lean Six Sigma principles, including data analysis and process mapping to redesign and improve current processes
• Create and execute plans to manage the people side of change, including communication, stakeholder management, training, and team member adoption
• Partner with leaders and employees to gather feedback, build buy-in, and ensure improvements meet business needs
• Define metrics, track progress, and report on the impact of initiatives to the organization, ensuring sustainable change
• Train, mentor, and coach team members in process improvement and change management methodologies
• Foster a culture of collaboration, innovation, and shared accountability for success
• Maintain strict compliance with Shamrock's policies, quality standards, and applicable regulations
• Performs other assigned tasks, as needed.

Qualifications:

• 8+ years leading cross-functional process improvement, design, reengineering and transformation projects from define through Control phases and continuous improvement
• Bachelor’s degree in business, engineering, or a related field
• Certified Lean Six Sigma Black Belt with a proven track record of successful change management and large-scale project delivery
• Strong ability in data analysis and process mapping to diagnose issues
• Guiding teams, mentoring team members, and influencing senior leaders
• Clearly articulating vision, plans, and results across all levels
• Prosci ADKAR, GE Change Acceleration, or similar change management methodology certification preferred
• Practical experience supporting Operations, Supply Chain, and/or Finance and Accounting preferred
• Must be flexible to work the demands of the department which are subject to evening shifts, weekends, and holidays

Corporate Summary:

At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and
-operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

Our Mission:

At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”

Why work for us?

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, and wellness programs.

Equal Opportunity Employer

At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords:

Lean Six Sigma Black Belt, continuous improvement, process reengineering, change management, process mapping, data analysis, stakeholder engagement, project leadership, operations improvement