Clinical Specialist, Joint Replacement - Northwest Ohio; Toledo​/Sandusky

Associate Mako Product Specialist – Northwest Ohio (Toledo/Sandusky)

Stryker

Location: Toledo, OH – Northwest Ohio (Toledo/Sandusky)

• Relationship‑builders: thoughtful product specialists who create genuine, trusting relationships with surgeons, hospital staff, internal team members and potential new customers.
• Team players: collaborative partners who are excited to give it their all working side‑by‑side with surgeons in the operating room as well as with their internal team members back in the office.
• Detail‑oriented thinkers: individuals with keen attention to detail and who recognize that even the smallest aspect can make a big impact.
• Problem‑solvers: associates who anticipate challenges and quickly resolve problems as they arise, even in the face of ambiguity or uncertainty.
• Customer‑focused specialists: individuals who make decisions thinking first of our customers and our business.
• Go‑getters: achievers who will stop at nothing to live out Stryker’s mission to make healthcare better.

As an Associate Mako Product Specialist, you will help improve orthopedic surgeries around the world and help us achieve our mission of making healthcare better. You will help surgeons use Stryker’s Mako robot, the newest product in robotic‑arm assisted surgery. Acting as a helpful source for all things related to the Mako, you’ll provide clinical support to end‑users, offer guidance and assistance during surgical procedures, and resolve technical product and service issues as needed.

You will also provide customer education and ongoing in‑services, such as assisting surgeons in pre‑operative implant planning, and ensuring all cases are planned and reviewed with surgeons before scheduled surgeries. Inventory accountability and collaboration with internal sales and marketing colleagues to grow product utilization and increase volume with current and potential customers are also part of the role.

• 4‑year degree or equivalent
• Valid driver’s license with a good driving record
• Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g., ERP software, Office Suite, file processing and record management)
• Preferred: 1 year of relevant work experience; prior experience in a sales or technical product environment, preferably in the healthcare industry

Salary: $58,700.00 – $81,700.00 (plus bonus eligibility)

Benefits:

• Medical and prescription drug insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Hospital indemnity insurance
• Personalized healthcare support, wellbeing program and tobacco cessation program
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• Basic life and AD&D insurance
• Short‑term disability insurance

Additional benefits include a culture driven to achieve our mission, coworkers committed to collaboration and winning the right way, and an engaging work environment that encourages flexibility.

Seniority level: Associate

Employment type: Full‑time

Industries: Medical Equipment Manufacturing, Medical Systems, Orthopaedics, Spine, Neurotechnology