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Visitor Services Associate

Job in Toledo, Lucas County, Ohio, 43614, USA
Listing for: Imagination Station, Toledo's Science Center
Full Time, Seasonal/Temporary position
Listed on 2026-01-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Visitor Services Associate role at Imagination Station, Toledo's Science Center

Approximately 20-25 Hours/Week

Position Overview

This position reports to the Visitor Services Lead and is responsible for greeting visitors and providing quality service through creative retail sales in an engaging environment.

Responsibilities
  • Maintain merchandise levels by ensuring all areas are stocked and presentable
  • Balance cash drawer after each shift
  • Adhere strictly to all return and exchange policies
  • Report suspicious activity and unsafe conditions
  • Engage with visitors by suggesting merchandise aligned with educational programs
  • Learn and implement emergency procedures
  • Participate in ongoing training and professional development
  • Manage busy times with appropriate scheduling
  • Greet visitors and sell memberships
Requirements
  • Cashier experience preferred
  • Outstanding customer service skills
  • Ability to adapt quickly to change
  • Good communication skills
  • Ability to multi-task
Physical Demands
  • Stand for long periods, up to 6 hours
  • Lift up to 30 pounds
  • Kneel or bend for stocking inventory

Imagination Station’s mission is to serve our community by providing informal science education and fun to inspire a passion for science through interactive exhibits and educational programming.

All applicants must apply online at imaginationstationtoledo.org and submit a detailed resume outlining job history and experience.

Additional Details
  • Seniority level:
    Entry level
  • Employment type:

    Full-time
  • Job function:
    Administrative
  • Industries:
    Museums, Historical Sites, and Zoos
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Position Requirements
10+ Years work experience
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