Cafe Attendant

Overview

Café Attendant/Job Coach will be responsible for a wide array of duties related to service at the Nourish Café (located inside the Nexus Health Care), including the Job Readiness program. The program provides individuals with soft skills, job-specific skills, customer service, and on-the-job training in our Café. Responsibilities include knowledge of all café positions and a passion to assist clients in job training skills and job placement.

This is a full-time position, Monday – Friday, no evenings, weekends, or holidays. 37.5 hours per week.

• Knowledge of local health department sanitation requirements.
• Cashier duties.
• Sandwich making.
• Serve food and beverages to guests.
• Thoroughly clean the dining room.
• Stocks, cleans, and maintains Café and equipment.
• Ensure guests receive friendly, courteous service at all times.
• Maintain in-depth knowledge of the complete menu and products on hand.
• Maintain a safe work environment.
• Follow safety and sanitation policies and procedures at all times.
• Prepare and deliver training programs to groups or individual unemployed clients.
• Utilize Job Readiness training material and provide suggestions for updates.
• Provide one-on-one support to clients throughout the program.
• Monitor the improvements of the clients and provide coaching when necessary.
• Performs other duties as assigned.

• A high school diploma or GED equivalent is required.
• 1 year of retail and food service experience is required.
• Previous direct training experience or direct classroom training experience in workforce development or a related field with some formal training preferred.
• Ability to work with the public.
• Excellent customer service and communication skills.
• Self-motivated and a self-starter. Ability to work independently or as a team member.
• Ability to add and subtract, make change.
• Must have computer knowledge.
• Must be able to lift 60 pounds on occasion.
• Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders.
• Possess proficient reading, grammar, and communication skills.

Neighborhood Health Association (NHA) is Northwest Ohio’s largest community health center system. Since 1969, we’ve grown to 13+ clinics offering medical, dental, pediatric, women’s, senior, and homeless care—plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health.

Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

We are a drug-free workplace and an Equal Opportunity Employer.