Front Desk Receptionist; Part-time

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

EVOLV Plastic Surgery & Medical Aesthetics, led by board‑certified plastic surgeon Dr. Frank Barone in Toledo, Ohio, is a premier destination for comprehensive surgical and non‑surgical aesthetic care. The practice combines advanced technology, evidence‑based treatments, and personalized service to help patients achieve natural, confidence‑boosting results. With a collaborative team of skilled providers, EVOLV offers a full spectrum of procedures—from cosmetic surgery to injectables, laser treatments, and wellness services—all within a supportive, patient‑centered environment focused on safety, innovation, and excellence.

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well‑spoken and articulate. They should be flexible with scheduling, have strong analytical and decision‑making abilities, and exude a friendly, outgoing demeanour. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

This is a part‑time position requiring under 30 hours per week, with scheduled days on Monday, Tuesday, Wednesday, and Friday. We believe in maintaining a healthy work‑life balance while ensuring business needs are met.

• Greet and check‑in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check‑outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 2 years of experience in a medical office or medical spa setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.