Cyber Insurance Program Administrator

The Opportunity:

The Cyber Insurance Program Coordinator supports the execution and growth of the organization’s cyber insurance program by managing operational workflows, fostering strong market relationships, and leveraging data-driven insights. This role ensures compliance, facilitates program initiatives, and contributes to strategic decision‑making in a fast‑paced and evolving marketplace.

• Monitor trends, developments, and capacity shifts within the cyber insurance marketplace.
• Maintain strong relationships with internal stakeholders and external carrier partners.
• Collaborate with leadership and team members to align with new program initiatives, product launches, and market opportunities.
• Oversee submission flow and ensure timely routing for quoting, claims, policy issuance, and risk management support.
• Track and manage subjectivities, policy documentation, and surplus lines filings in compliance with established frameworks.
• Coordinate with the cyber team and leadership to review carrier terms, coverage structures, pricing strategies, and submission requirements.
• Assist in the binding process and ensure all required documentation is completed and filed accurately.
• Analyze and report on key performance metrics such as pricing, retention, control adoption, market engagement, and overall program performance.
• Identify trends and recommend improvements for program portfolio and operational processes.
• Support internal and external education on program capabilities, coverage nuances, and marketplace developments.
• Assist in creating marketing materials, presentations, and communications that highlight the program’s value proposition.

• Bachelor’s degree or minimum of 2 plus years of cyber experience
• Minimum of 5 years of insurance experience
• Strong understanding of cyber insurance markets, coverage forms, and underwriting processes
• Experience in program administration, insurance operations, or cyber product management preferred
• An Equal Opportunity Employer
• Exceptional organizational skills and attention to detail
• Strong analytical skills and comfort with data‑driven reporting
• Excellent communication and relationship management abilities
• Highly collaborative and proactive communicator
• Able to balance strategic oversight with hands‑on operational execution
• Detail‑oriented with a focus on accuracy and follow‑through
• Comfortable in a fast‑paced and evolving market environment

A multi‑year recipient of Best Places to Work in Insurance, Hylant is a full‑service insurance brokerage with over 20 offices in eight states. Since the founding of our family‑owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor.

You’re family. And that’s just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E‑Verify.

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