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Customer Service Representative
Job in
Toledo, Lucas County, Ohio, 43623, USA
Listed on 2026-03-09
Listing for:
Westlake
Full Time
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Service inbound call center pertaining to customer orders, inquiries, status updates, ready dates, product inquiries/availability, lead-times, and service complaints.;
Accurately manages order processing in SAP, product, quantity, shipping, special instructions, etc.;
Ability to manage customer service team email box which includes responding to emails pertaining to customer/sales inquiries, order status, order changes and availability.;
Assist with e-commerce site customer training, site issues and problem resolution.;
Contributes to team and individual efforts to achieve required metrics and related results.
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