Donation Processing Specialist
Job in
Toledo, Lucas County, Ohio, 43614, USA
Listed on 2026-01-20
Listing for:
Superior Virtual Solutions, LLC
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Overview
Join our mission-driven team as a Remote Fundraising Support Agent and help make a meaningful difference by supporting the work of nonprofit organizations. You'll assist donors over the phone, provide program information, and help drive impactful campaigns — all from the comfort of your home.
Responsibilities- Manage inbound and outbound donor calls with professionalism and care
- Accurately log call details and donor information
- Clearly explain program details when needed
- Deliver high-quality, friendly service
- Consistently meet call center performance goals
Basic Requirements:
- High school diploma or GED
- 6 months remote OR 1 year on-site customer service experience
- Strong verbal communication skills
- Proficiency with Microsoft Office
- Quiet, distraction-free home workspace
- Ability to work a flexible schedule
Technology Requirements:
- Windows 11 operating system only
- Minimum 16 GB RAM computer preferred
- Dual monitors (optional at time of application)
- USB noise-canceling headset (optional at time of application)
- Hardwired internet connection (optional at time of application)
- $13–$15/hour starting pay (average)
- 100% remote work
- Set your own hours
- Growth and advancement opportunities
- Help support life-changing nonprofit missions
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